Does Eazybe Support Attachments Backup?
Yes! Eazybe provides comprehensive backup support for multiple file formats when syncing WhatsApp conversations with HubSpot.
Supported Attachment Types
Images
Photos and screenshots shared in chats are fully backed up.
Documents
Files such as PDFs, Word documents, and spreadsheets are preserved.
Audio Files
Voice messages and other audio recordings are included in backups.
Videos
Video clips shared in conversations are backed up.
Other Files: Any other types of files shared in WhatsApp chats are also backed up to HubSpot.
Where Are Attachments Stored?
All backed up files are preserved within the WhatsApp Activity object linked to each contact’s HubSpot record. This creates a comprehensive archive of conversations and attachments.
Need Help?
Contact Support
If you have any questions or need further assistance, feel free to reach out to our support team at [email protected]. We’re happy to help!