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Admins have full access to the EazyBe workspace, allowing them to view and manage team details and analytics. This guide explains how to access and navigate the admin workspace.

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Viewing Team Details

1

Access the Organisation Page

Click the Organisation button in the right sidebar of the EazyBe extension. This will open a new Chrome tab where the admin must log in using their credentials.Organisation Icon
2

Access the Dashboard

In the workspace, click the Dashboard button in the left sidebar to view your team overview.Dashboard Access
3

Check Team Details

From the dashboard, admins can view important information for all employees including:
  • Last activity timestamp
  • Last chat synced time
  • CRM integration status Team Details

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Analytics Overview

The Analytics tab provides comprehensive message analytics that can be filtered for the entire team or for individual employees. Analytics Dashboard

Team Analytics

View aggregated metrics across your entire team’s WhatsApp communications

Individual Analytics

Drill down into specific employee performance and activity
The analytics dashboard helps you monitor team performance, track engagement metrics, and ensure consistent communication standards across your organization.

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Need Help?

If you have any questions or need further assistance, feel free to reach out to our support team at [email protected].