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Overview

Once you have your Odoo API key, connecting your account to Eazybe is simple. This guide will walk you through the connection process.

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Connecting Odoo to Eazybe

1

Open WhatsApp Web

Open WhatsApp Web and ensure the Eazybe extension is active.
2

Access Integrations

Click on the CRM/Integrations button in the Eazybe panel.CRM Integrations Button
3

Click Connect

Click the Connect to Odoo button to start the connection process.Odoo Connect Button
4

Enter Your Credentials

Enter the following information:
  • Odoo Instance URL: Your company’s Odoo URL (e.g., https://yourcompany.odoo.com)
  • API Key: The API key you generated from Odoo
Enter Odoo Credentials
Make sure your Odoo URL includes the protocol (https://) and doesn’t have trailing slashes.
5

Complete Connection

Click the Connect button to establish the connection.
If your credentials are correct, Eazybe will successfully connect to your Odoo instance.

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Troubleshooting Connection Issues

Invalid Credentials

If you receive an invalid credentials error:
  • Verify your Odoo Instance URL is correct
  • Check that your API key is valid and hasn’t expired
  • Ensure your user account in Odoo has the necessary permissions

Connection Timeout

If the connection times out:
  • Check your internet connection
  • Verify that your Odoo instance is accessible
  • Try again in a few moments

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After Connection

Once connected, you can:

Use Mini CRM

Access Odoo contact information from WhatsApp

Sync Chats

Enable label-based chat backup to Odoo

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Next Steps

1

Explore Mini CRM

Learn how to use the Mini CRM features.

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Need Help?

Contact Support

If you have any questions or need further assistance, reach out to us at hey@eazybe.com. We’re happy to help!