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Overview

If you no longer need the Odoo integration or want to connect a different account, you can easily disconnect the integration from the Eazybe panel.
Disconnecting the integration will stop syncing data between WhatsApp and Odoo. Existing data in Odoo will remain unchanged.

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Disconnecting Odoo

1

Open WhatsApp Web with Eazybe Extension

Open WhatsApp Web and ensure the Eazybe extension is active.
2

Navigate to Integrations

Click on the CRM/Integrations button in the Eazybe panel.
3

Select Odoo

Navigate to Odoo from the connected integrations.
4

Click Disconnect

Click on the Disconnect button to remove the integration.Disconnect Button
After disconnecting, you will need to reconnect to use Odoo features again.
5

Confirm Disconnection

Confirm the disconnection when prompted.
Your Odoo account has been successfully disconnected.

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What Happens After Disconnecting

Data Remains

All contacts, leads, notes, and chat backups created in Odoo during the integration will remain in your Odoo account.

Sync Stops

New WhatsApp conversations will no longer sync to Odoo after disconnection.

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Reconnecting

If you want to reconnect Odoo after disconnecting:
1

Follow Connection Steps

Follow the Account Connection guide to reconnect your Odoo account.

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Quick Reference

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Need Help?

Contact Support

If you have any questions or need further assistance, reach out to us at hey@eazybe.com. We’re happy to help!