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Attachment Sync Is Not Working. What Can I Do?

If your attachment synchronization is not working, this is usually related to file permissions not being properly configured.

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How to Fix Attachment Sync Issues

1

Check File Permissions

First, verify that the necessary file permissions have been granted for the HubSpot integration. Without proper permissions, attachments cannot be synced.
2

Grant Required Permissions

If permissions are missing, grant the required file access permissions in your HubSpot integration settings.
3

Disconnect the Integration

After granting permissions, disconnect your current HubSpot integration from the Eazybe extension.
4

Reconnect the Integration

Reconnect your HubSpot account to the Eazybe extension. This will refresh the connection with the new permissions applied.

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Quick Checklist

Permissions Verified

Ensure all required file permissions are granted in HubSpot.

Reconnection Complete

Disconnect and reconnect the integration after permission changes.
After reconnecting, try syncing a test attachment to verify the issue is resolved.

Required Permissions

Learn what permissions are required for the integration.

Disconnect Integration

How to disconnect your HubSpot integration.

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Need Help?

Contact Support

If you have any questions or need further assistance, feel free to reach out to us at [email protected]. We’re happy to help!