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Edit and update your Zoho Contact profiles directly from WhatsApp using the EazyBe extension. Customize contact properties and keep your CRM records accurate without leaving your conversation.

How to Edit a Contact Profile

1

Open the WhatsApp Chat

Open the WhatsApp conversation with the Zoho Contact whose profile you want to edit.Open WhatsApp Chat
2

Click on the Edit Button

In the Contact Card within the profile section, locate and click the Edit button to modify the contact details.
3

Edit Contact Details

A dialog box will appear where you can:
  • Modify or select user properties as needed
  • Mark each property as required or optional Edit Contact Details
4

Save the Changes

Click Apply to refresh the Contact card with your chosen properties. Make any necessary edits to the property fields, then click Save to confirm your modifications.

Property Customization

Required Properties

Mark essential fields that must be filled for the contact record

Optional Properties

Set fields that can be left empty if information is not available
Customizing your contact properties allows you to capture the most relevant information for your business needs while keeping your CRM organized.

Need Help?

If you have questions or need assistance, contact our support team at [email protected].