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As an administrator, you can monitor your team’s latest sync activity by accessing the EazyBe Workspace dashboard, which displays synchronization timestamps for all connected employees.

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How to Check Last Sync Time

1

Sign into EazyBe Workspace

Log into your EazyBe Workspace using your administrator credentials.EazyBe Workspace Login
2

Navigate to the Dashboard

Once logged in, navigate to the Dashboard section from the main menu.
3

View Last Chat Synced

Locate the “Last Chat Synced” column in the dashboard to view synchronization times for all team members.Dashboard Last Chat Synced Column
The “Last Chat Synced” column shows the timestamp of the most recent WhatsApp chat synchronization for each team member connected to Zoho.
Regularly monitoring sync times helps ensure all team members are properly connected and their chat data is being backed up to Zoho CRM.