Admins can check the last sync time for their team on the Eazybe Workspace.
How to Check Last Sync Time
Log in to Eazybe Workspace
Navigate to Dashboard
Click on the Dashboard button.
View Last Sync Time
In the Last Chat Synced column, you will see the last sync time of the Salesforce chats for all your employees.
The Last Chat Synced column helps you monitor team activity and ensure all conversations are being backed up properly.
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