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Broadcasts let you send an approved WhatsApp template to multiple contacts and track each recipient’s delivery status. This guide helps you choose the right recipient source and understand what happens before and after you send.
Eazybe Broadcasts page with Search broadcasts, number, source, and status filters, campaign delivery totals, and the New broadcast button

Broadcast home with campaign filters, delivery totals, and the New broadcast button

The campaigns, phone numbers, dates, and delivery totals in these screenshots are examples. Your Broadcasts page shows data from your workspace.

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Before You Begin

You need:
  • A WhatsApp Business number connected through Meta
  • At least one approved WhatsApp template
  • Enough Eazybe wallet balance for the campaign
  • A CSV or Excel contact file, or a connected HubSpot account with a contact list
Only approved templates appear in Template message. Templates that are pending or rejected cannot be used for a broadcast.

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Choose a Recipient Source

HubSpot contact list appears only when HubSpot is connected to the current Eazybe workspace.

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What You Can Do

Create a New Broadcast

Choose the sending number and template, add recipients, review the estimate, and send.

Upload Contacts

Format a CSV or Excel file and select the contacts who should receive the campaign.

Use a HubSpot Contact List

Select a synced HubSpot list and use its contact properties for personalization.

View Broadcast Analytics

Review Total, Sent, Delivered, Read, and Failed results by recipient.

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What Happens When You Send

Eazybe validates the selected contacts and shows an estimated cost in the footer. After you select Send broadcast, the campaign appears on the Broadcasts page, where its status and delivery totals update as WhatsApp processes the messages.
Sending a broadcast uses wallet balance. Review the template, variables, recipient count, and estimated cost before selecting Send broadcast. You cannot recall a submitted campaign from the Broadcasts page.

See the Complete Workflow

Follow the five stages from opening New broadcast through monitoring delivery.