Skip to main content
An official WhatsApp Business Account (WABA) unlocks powerful features for your business to communicate with customers at scale. This guide explains what a WABA is and what you need before you connect it to Eazybe.

What is a WABA?

When you connect to Eazybe by scanning a QR code, you are using your personal or a standard WhatsApp Business number. A WABA is different — it’s an official business line connected directly to Meta’s servers.
A WABA provides enterprise-grade messaging capabilities, allowing you to send broadcasts at scale without the risk of being blocked.

WABA vs Standard Account Comparison

FeatureStandard Account (QR Code)Official WABA
ConnectionWhatsApp must stay on and connectedNo mobile phone required
BroadcastsLimited & risk of blockingSend to thousands of users safely
CredibilityStandard profileOfficial business profile, eligible for Green Tick
Team AccessOne user at a timeMultiple team members in one Team Inbox
Use CaseLow-volume, personal chatsMarketing, notifications, and support at scale

Prerequisites

To connect a WABA through Eazybe, you must have the following ready:
1

Facebook Business Account

Your business must be set up on Meta’s Business Manager. If you don’t have one, you can create it during the setup process.Create Meta Business Account →
2

Phone Number

You need a phone number that can receive OTP verification for the initial setup.
If you want to use an existing WhatsApp Business number, you can choose to provide permissions to share the chat history during initial setup.
3

Admin Access

You must be an administrator of the Facebook Business Account to complete the connection process.

Next Steps

Once you have these prerequisites ready, you can proceed to connect your account:

Need Help?

If you have any questions or need further assistance, feel free to reach out to us at [email protected]. We’re happy to help!