Dashboard
The Revenue Inbox Dashboard provides a quick overview of your team’s WhatsApp performance.Key Metrics
| Metric | Description |
|---|---|
| Total Conversations | All chats in the selected period |
| Unreplied Chats | Awaiting team response |
| Critical Chats | AI-flagged urgent conversations |
| Avg Response Time | Time to first reply |
| Resolution Rate | % of chats resolved |
Dashboard Sections
Conversation Volume
Daily/weekly/monthly chat volume trends
Team Performance
Response times and resolution rates by team member
Priority Breakdown
Critical vs non-critical chat distribution
Label Distribution
Conversations by label/funnel
Accessing the Dashboard
- Go to Eazybe Workspace
- Click Dashboard in the left sidebar
- Select date range for analysis
- View metrics and charts
Export dashboard data to CSV for reporting. Click Export in the top right.