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Quick Replies allow you to create pre-written messages that can be sent instantly, saving time and ensuring consistent communication across your team.

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How to Create a Quick Reply

1

Click the Quick Reply Button

Click the Quick Reply button in the Eazybe interface to open the creation dialog.Quick Reply Button
2

Name Your Quick Reply

Assign a descriptive name to your Quick Reply and type your desired message content.Name Quick Reply
3

Choose Visibility

Select the visibility setting for your Quick Reply:
  • Personal - Only you can see and use this reply
  • Shared - Available to your entire organization Choose Visibility
4

Configure Options

Optionally enable Edit the reply before sending if you want to customize the message each time you use it.Configure Options
5

Add Enhancements (Optional)

You can enhance your Quick Reply with:
  • AI rephrasing for tone adjustment
  • Audio recording for voice messages
  • File attachments Add Enhancements
6

Create Your Quick Reply

Click Create to finalize and save your Quick Reply.Create Quick Reply

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Frequently Asked Questions

You can choose from:
  • Personal - Only visible to you
  • Shared - Available to your entire organization
  • Shared with team - Available to specific team members
Yes, you can attach files to your Quick Replies. The file size limit for attachments is 20MB, and voice notes are also supported. You can include one file maximum per Quick Reply.
Various file types are supported for attachments. The maximum file size is 20MB per attachment.
No, you can create unlimited Quick Replies to cover all your common messaging needs.
Yes, you have full edit and delete capability for all your Quick Replies. You can modify them anytime as your needs change.
Create Quick Replies for your most common messages like greetings, follow-ups, and FAQs to dramatically speed up your response time.