Revenue Inbox
The Revenue Inbox (Team Inbox) is your centralized hub for managing all WhatsApp conversations across your sales and support team.What is Revenue Inbox?
Revenue Inbox lets you:- Monitor all team conversations in one place
- Identify unreplied and critical chats using AI-powered detection
- Track response times and team performance
- Assign conversations to team members
- Filter by labels, funnels, and priority
Accessing Revenue Inbox
Open Eazybe Workspace
Go to workspace.eazybe.com or click the Organization button in the extension
Key Features
Unreplied Detection
AI automatically identifies chats awaiting response and prioritizes them by urgency
Hot Lead & Escalation Detection
Detect critical conversations with keywords like “urgent”, “cancel”, “refund” and high-value customers
Labels & Funnels
Organize conversations with custom labels and track leads through sales funnels
Team Assignment
Assign conversations to specific team members for accountability
Response Time Tracking
Monitor how quickly your team responds to customers
Performance Analytics
Track team performance with detailed metrics
Who Can Access?
| Role | Access Level |
|---|---|
| Admin | Full access to all team conversations |
| Manager | Access to team members’ conversations |
| Agent | Access to own conversations only |
Conversations are synced from WhatsApp to Revenue Inbox based on your Backup & Sync settings.