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Call history gives you a record of your voice-number calls. Admins and managers can review organization calls; other users see the calls available to their assigned numbers.
1

Open Call History

Open Call history under CALLS. The page includes summary cards for Total calls, Incoming, Outgoing, and Missed.Call history filters and summary
2

Filter the list

Use Filter by user, Filter by number, and Filter by direction. Direction options are All calls, Incoming, Outgoing, and Missed. Click Reset to clear filters or Refresh calls to load the latest data.
3

Read a call row

The table shows Contact, Direction, Number / user, Outcome, Time, Duration, and Recording. Use the row’s call action to open the Dialer with the contact number when available. Play a recording from the Recording column when one exists.
Names depend on the contact and organization data available to Eazybe. A phone number may be shown when no name is available.