Use Settings → Billing → Wallet history to review credit purchases and wallet usage. The transaction list helps you confirm whether a payment completed and how each credit or debit changed the balance.
Wallet history is available to eligible workspace admins with Credits access. Ask a workspace admin if the tab is not visible.
Find a Transaction
- Open Settings → Billing → Wallet history.
- Filter by Completed, Pending, or Failed, or choose a date range.
- Find the row that matches the payment or wallet activity.
- Review its date, description, credit or debit amount, balance after the transaction, payment status, and invoice availability.
A credit adds funds to the wallet. A debit records wallet usage. The balance after the transaction helps you understand the order in which wallet activity occurred.
Download an Invoice
Use the invoice download action in a transaction row when it is available. A transaction can lack an invoice while payment is pending or when that activity does not create one.
Understand Payment Status
Do not repeat a purchase while its status is Pending. Starting another checkout can create a duplicate charge if the first payment later succeeds.
If a Transaction is Missing
Select Refresh once and check the date range and status filters. If a successful payment is still missing, contact Eazybe Support with the workspace name, amount, currency, payment reference, and payment time.