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Use Settings → Billing → Wallet history to review credit purchases and wallet usage. The transaction list helps you confirm whether a payment completed and how each credit or debit changed the balance.
Wallet history is available to eligible workspace admins with Credits access. Ask a workspace admin if the tab is not visible.

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Find a Transaction

  1. Open Settings → Billing → Wallet history.
  2. Filter by Completed, Pending, or Failed, or choose a date range.
  3. Find the row that matches the payment or wallet activity.
  4. Review its date, description, credit or debit amount, balance after the transaction, payment status, and invoice availability.
A credit adds funds to the wallet. A debit records wallet usage. The balance after the transaction helps you understand the order in which wallet activity occurred.

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Download an Invoice

Use the invoice download action in a transaction row when it is available. A transaction can lack an invoice while payment is pending or when that activity does not create one.

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Understand Payment Status

Do not repeat a purchase while its status is Pending. Starting another checkout can create a duplicate charge if the first payment later succeeds.

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If a Transaction is Missing

Select Refresh once and check the date range and status filters. If a successful payment is still missing, contact Eazybe Support with the workspace name, amount, currency, payment reference, and payment time.