You need a Teams Plan subscription to access Cloud features.
There are two ways to connect your Cloud WhatsApp:
Method 1: Connect through EazyBe Workspace
Log into EazyBe Workspace
Go to the EazyBe Workspace and log in to your account.
Navigate to your Organization
Go to your organization’s page and select the account you want to connect.
Start the Connection
Click the Start Connection button. The status will change to “Preparing”.
Wait for Ready Status
Wait for the status to update to Ready To Connect. The button will now display “Connect WhatsApp”.
Scan QR Code
Click the button to open the QR code window. Scan the QR code using your WhatsApp mobile app.
Confirm Connection
Once connected, the status will change to Connected.
Once connected, the cloud icon in the extension will turn green.
Method 2: Connect through EazyBe Extension
Open WhatsApp Web
Log into WhatsApp Web with the EazyBe extension active.
Locate Cloud Scanner Icon
Find the cloud scanner icon on the left side of the screen.
Open Cloud Popup
Click the cloud icon to open the popup window.
Generate QR Code
Click the Show QR button to generate a QR code.
Scan with WhatsApp
Scan the QR code using your WhatsApp mobile application.
Verify Connection
The cloud icon will turn green when successfully connected.
The connection status will also show as Connected in the EazyBe Workspace.
If you have any questions or need further assistance, feel free to reach out to us at [email protected]. We’re happy to help!