Skip to main content
Eazybe credits are funds stored in the workspace wallet and used for eligible paid WhatsApp API activity. From Settings → Billing → Credits, you can check the current balance, make a one-time purchase, or manage auto payment when it is available.
Eazybe Credits tab showing Current balance, Auto payment status, quick credit amounts, custom amount, and Complete purchase

Credits tab with Current balance, Auto payment, and Add credits

The USD balance, auto-payment status, and purchase amount in the screenshot are examples. Your workspace can use a different balance, currency, and set of payment options.

What the Credits Tab Shows

Eazybe Credits tab showing the current USD balance, active Auto payment, quick credit amounts, custom amount field, and Complete purchase button

Current balance, Auto payment, and Add credits sections

Choose How to Add Credits

Manually add credit

Add credits once without changing auto-payment settings.

Use Auto Payment

Automatically add credits when an eligible USD wallet reaches its threshold.
A one-time credit purchase and an automatic top-up both add funds to the same workspace wallet. Auto payment does not replace your Eazybe subscription payment.

If the Balance Runs Out

Paid broadcasts, templates, or automations can stop when the wallet no longer has enough funds for the activity. Add credits or resolve a failed auto payment, then retry the affected action after the balance updates.
Access to Credits depends on your workspace permissions and eligible Eazybe services. Ask a workspace admin if the tab is not visible.