Set Up Auto Payment

Auto payment charges a saved card and adds credits when the workspace wallet reaches your chosen threshold. Use it to reduce interruptions to eligible paid WhatsApp activity.

​

Turn On Auto Payment

1. Open Settings → Billing → Credits.
2. Expand Auto payment if the panel is collapsed.
3. Turn on the Auto payment toggle.
4. Confirm Top up when below and Amount to add.
5. Confirm that the status changes to Auto payment active.

If this is the first setup, Eazybe uses the eligible card already saved for the workspace subscription.

​

Choose the Amounts

• Top up when below is the wallet balance that triggers auto payment.
• Amount to add is charged to the saved card and added to the wallet after a successful payment.
• The threshold must be lower than the amount to add.

For a USD wallet, the threshold must be at least USD 1, the amount to add must be at least USD 5, and each value can be up to USD 10,000. Example: if Top up when below is USD 5 and Amount to add is USD 50, Eazybe starts an automatic payment when the balance reaches USD 5 or less. A successful payment adds USD 50.

​

Change the Amounts

1. Select an amount field or its pencil icon.
2. Update Top up when below and Amount to add.
3. Select Save changes.
4. Recheck the summary shown in the panel.

​

Change the Payment Card

1. Select Change card beside the saved card.
2. Enter the new card details on the secure Stripe page and complete the setup.
3. Return to Credits and confirm that the card brand and last four digits have updated.

Eazybe displays only the saved card brand and last four digits in the workspace.

​

Turn Auto Payment Off or On Again

• To stop future automatic top-ups, turn off the toggle and confirm Disable auto payment.
• Disabling keeps the saved configuration so you can turn it on again later.
• Check the status text to confirm whether auto payment is active.

​

Emails and Notifications

Auto-payment activity is sent to the workspace account email and can also create an in-app notification.