Documentation Index
Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
Use this file to discover all available pages before exploring further.
Dynamic Labels
Automatically sync Eazybe labels with HubSpot contact properties for seamless lead management.What Are Dynamic Labels?
Dynamic Labels create a two-way sync between:- Eazybe Labels (applied to WhatsApp chats)
- HubSpot Properties (stored on contact records)
Setting Up Dynamic Labels
Select HubSpot Property
Choose which HubSpot contact property to sync with labels.Common choices:
- Lead Status
- Lifecycle Stage
- Custom dropdown property
Map Labels to Values
Map each Eazybe label to a HubSpot property value:
| Eazybe Label | HubSpot Value |
|---|---|
| Hot Lead | Qualified |
| Warm Lead | In Progress |
| Cold Lead | Unqualified |
| Customer | Customer |
Choose Sync Direction
- One-way (Eazybe → HubSpot): Labels update HubSpot only
- Two-way: Changes sync both directions
Use Cases
Lead Qualification
Label leads as Hot/Warm/Cold and see it in HubSpot instantly
Pipeline Stages
Move contacts through stages by applying labels
Team Assignment
Assign chats to teams with labels that sync to HubSpot owner
Follow-up Status
Track follow-up status with synced labels
Best Practices
- Use consistent naming - Match label names to HubSpot values
- Limit label count - Too many labels cause confusion
- Train your team - Ensure everyone understands the mapping
- Review regularly - Audit labels monthly for accuracy
Troubleshooting
Labels not syncing
Labels not syncing
- Check Dynamic Labels is enabled
- Verify property mapping is correct
- Ensure contact is linked to HubSpot
- Check HubSpot permissions
Wrong values appearing
Wrong values appearing
- Review label-to-value mapping
- Check for duplicate labels
- Verify HubSpot property options match