Informe 2: Motivos de error de las difusiones por mes
Este informe muestra por qué fallaron las difusiones y con qué frecuencia ocurrió cada motivo.
1
Crear otro informe personalizado
Vuelve a Reports (Reportes), haz clic en Create (Crear), selecciona Create report (Crear informe), elige Custom report builder (Generador de informes personalizados) y usa Contacts (Contactos) como fuente de datos principal.
2
Elegir el gráfico
En Visualization (Visualización), selecciona Vertical bar (Barras verticales).
3
Configurar el eje X
Arrastra Eazybe Last Broadcast At al X-axis (Eje X) y configura la frecuencia como Monthly (Mensual).
4
Configurar el eje Y
Arrastra Count of contacts (Cantidad de contactos) al Y-axis (Eje Y).
5
Añadir el desglose por motivo del error
Arrastra Eazybe Last Broadcast Failure Reason a Break down by (Desglosar por).
6
Aplicar los filtros de error
Abre Filters (Filtros) y añade todo lo siguiente:
Eazybe Last Broadcast Status es igual a Failed
Eazybe Last Broadcast At tiene un valor conocido
Eazybe Last Broadcast Failure Reason tiene un valor conocido
7
Guardar el informe
Haz clic en Save report (Guardar informe) y usa el nombre Motivos de error de las difusiones de Eazybe por mes.
Este informe muestra las cuatro propiedades de difusión de Eazybe en una única tabla fácil de consultar para los clientes.
1
Crear otro informe personalizado
Vuelve a Reports (Reportes), haz clic en Create (Crear), selecciona Create report (Crear informe), elige Custom report builder (Generador de informes personalizados) y usa Contacts (Contactos) como fuente de datos principal.
2
Elegir la visualización de tabla
En Visualization (Visualización), selecciona Table (Tabla).
3
Añadir las columnas del informe
Añade estos campos a Columns (Columnas) en este orden:
Eazybe Last Broadcast At
Eazybe Last Broadcast Name
Eazybe Last Broadcast Status
Eazybe Last Broadcast Failure Reason
4
Mostrar los detalles de cada contacto
Selecciona Unsummarized data (Datos sin resumir) para que los detalles de la última difusión de cada contacto aparezcan en una fila independiente.
5
Aplicar los filtros
Abre Filters (Filtros) y añade:
Eazybe Last Broadcast At tiene un valor conocido
Eazybe Last Broadcast Name tiene un valor conocido
Eazybe Last Broadcast Status tiene un valor conocido
6
Guardar el informe
Haz clic en Save report (Guardar informe) y usa el nombre Informe completo de difusiones de Eazybe.
Si el informe no muestra datos, confirma que Count of contacts (Cantidad de contactos) esté en el eje Y de los informes con gráficos y que los contactos seleccionados tengan valores en las propiedades de Eazybe.
Al guardar cada informe, selecciona un panel existente o crea uno nuevo llamado Rendimiento de difusiones de Eazybe. Añade los tres informes para que los clientes puedan revisar en un solo lugar las tendencias de éxito, los motivos de error y todos los detalles de las difusiones.
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principal`,\"data-og-width\":`2940`,width:`2940`,\"data-og-height\":`1668`,height:`1668`,\"data-path\":`images/hubspot-broadcast-select-data-source.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-select-data-source.png?w=280\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=313ddb7c6fbddc07748ac535ebc2647c 280w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-select-data-source.png?w=560\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=efbfcb662a3d76ce18df1cc988b0ecee 560w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-select-data-source.png?w=840\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=1be4e4868929c811b189e84081ed34ce 840w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-select-data-source.png?w=1100\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=9217d4a8fdd3c1472e4425ccb0bffd8f 1100w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-select-data-source.png?w=1650\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=fef2c4c82cd3cc3c47bd18c09c6834e4 1650w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-select-data-source.png?w=2500\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=36586319625c8f0f7208334348de1302 2500w`})})]}),_jsxs(Step,{title:`Buscar las propiedades de Eazybe`,children:[_jsxs(_components.p,{children:[`En el campo de búsqueda, escribe `,_jsx(_components.strong,{children:`Eazybe Last Broadcast`}),`. Las cuatro propiedades de Eazybe aparecerán en la lista de campos.`]}),_jsx(Frame,{caption:`Propiedades de Eazybe en el generador de informes de HubSpot`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-report-builder.png?fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=ee7ee6439e0369159bc1f70bfe41740a`,alt:`Generador de informes personalizados de HubSpot con las propiedades de difusión de Eazybe`,\"data-og-width\":`2940`,width:`2940`,\"data-og-height\":`1756`,height:`1756`,\"data-path\":`images/hubspot-broadcast-report-builder.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-report-builder.png?w=280\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=2c418430e049dea50881c9a09cef7e6b 280w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-report-builder.png?w=560\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=0978a382451a566addfebf7d38cc3baf 560w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-report-builder.png?w=840\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=fffd74d53d3ad14360138cfc813d9cb0 840w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-report-builder.png?w=1100\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=86da7d0aeae006b0a3b0ed18bfbfc756 1100w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-report-builder.png?w=1650\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=d2440eedb512a50fe07d63befd4f5e4a 1650w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-report-builder.png?w=2500\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=49b359a3466ce1e8d8eea2a73f3e2597 2500w`})})]})]}),`\n`,_jsx(Heading,{level:`2`,id:`informe-1-difusiones-exitosas-por-mes`,children:`Informe 1: Difusiones exitosas por mes`}),`\n`,_jsx(_components.p,{children:`Este informe muestra cuántos contactos tuvieron un resultado de difusión exitoso cada mes.`}),`\n`,_jsxs(Steps,{children:[_jsxs(Step,{title:`Elegir el gráfico`,children:[_jsxs(_components.p,{children:[`En `,_jsx(_components.strong,{children:`Visualization`}),` (Visualización), selecciona `,_jsx(_components.strong,{children:`Vertical bar`}),` (Barras verticales).`]}),_jsx(Frame,{caption:`Elegir la visualización de barras verticales`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-choose-vertical-bar-chart.png?fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=cb1cd39a4f842e875476addfcfeadb7e`,alt:`Generador de informes de HubSpot con el menú Visualization abierto y Vertical bar resaltado`,\"data-og-width\":`2940`,width:`2940`,\"data-og-height\":`1676`,height:`1676`,\"data-path\":`images/hubspot-broadcast-choose-vertical-bar-chart.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-choose-vertical-bar-chart.png?w=280\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=91250483cca519ed8ee6d1cf95433e44 280w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-choose-vertical-bar-chart.png?w=560\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=b49a086f50b7360eb1264d500b0c072f 560w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-choose-vertical-bar-chart.png?w=840\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=5a7c4006ce57d325eef12eceffe3cb25 840w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-choose-vertical-bar-chart.png?w=1100\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=d3b4d0326567bd50b59db495d1d3f3c7 1100w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-choose-vertical-bar-chart.png?w=1650\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=5df7ea4c678197ab0267545e296543a6 1650w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-choose-vertical-bar-chart.png?w=2500\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=63526551e197c7a010ada3d4b838dae1 2500w`})})]}),_jsxs(Step,{title:`Configurar el eje X`,children:[_jsxs(_components.p,{children:[`Arrastra `,_jsx(_components.strong,{children:`Eazybe Last Broadcast At`}),` al `,_jsx(_components.strong,{children:`X-axis`}),` (Eje X). Haz clic en el icono de edición junto al campo y selecciona `,_jsx(_components.strong,{children:`Monthly`}),` (Mensual) como frecuencia.`]}),_jsx(Frame,{caption:`Configurar Eazybe Last Broadcast At como eje X mensual`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-set-x-axis.png?fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=869b85627e786f40abbb1e2262556aa9`,alt:`Generador de informes de HubSpot con Eazybe Last Broadcast At configurado como eje X mensual`,\"data-og-width\":`2940`,width:`2940`,\"data-og-height\":`1670`,height:`1670`,\"data-path\":`images/hubspot-broadcast-set-x-axis.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-set-x-axis.png?w=280\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=e5b80fd5e16a46b94f11db7cda8f8355 280w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-set-x-axis.png?w=560\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=52f7ed1176030bbd07ef53ae23bf928e 560w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-set-x-axis.png?w=840\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=80226bbdb67151d93efe2e307492b3cf 840w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-set-x-axis.png?w=1100\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=3b6f2c092294dcb9fff5dc8905d64a8e 1100w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-set-x-axis.png?w=1650\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=3872d8d381a3cb8901be3978b546f4ac 1650w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-set-x-axis.png?w=2500\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=82e589b067d7d1030b3da9ba38e8b146 2500w`})})]}),_jsxs(Step,{title:`Configurar el eje Y`,children:[_jsxs(_components.p,{children:[`Busca `,_jsx(_components.strong,{children:`Count of contacts`}),` (Cantidad de contactos) y arrástralo al `,_jsx(_components.strong,{children:`Y-axis`}),` (Eje Y).`]}),_jsx(Frame,{caption:`Configurar Count of contacts como eje Y`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-set-y-axis.png?fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=ee9f1efdb239d4957b8077372921e1fb`,alt:`Generador de informes de HubSpot con Count of contacts configurado como eje Y`,\"data-og-width\":`2940`,width:`2940`,\"data-og-height\":`1672`,height:`1672`,\"data-path\":`images/hubspot-broadcast-set-y-axis.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-set-y-axis.png?w=280\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=ca9dafbdf06f1d4fb89f868f7af932cc 280w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-set-y-axis.png?w=560\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=82f3a46d0b744c3f0307b1b3a122222f 560w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-set-y-axis.png?w=840\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=c95d5eaa06e5be16c87217eac3235604 840w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-set-y-axis.png?w=1100\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=a8c65da6a58afb4214523fe6da80e076 1100w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-set-y-axis.png?w=1650\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=6ebc484ecabc5a1ac69f4c74114bd9c2 1650w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-set-y-axis.png?w=2500\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=797c53e3b94e9653e186aef3ec2e461e 2500w`})})]}),_jsxs(Step,{title:`Añadir el desglose por estado`,children:[_jsxs(_components.p,{children:[`Arrastra `,_jsx(_components.strong,{children:`Eazybe Last Broadcast Status`}),` a `,_jsx(_components.strong,{children:`Break down by`}),` (Desglosar por).`]}),_jsx(Frame,{caption:`Desglosar el gráfico por estado de difusión`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-add-status-breakdown.png?fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=517d1d9db38a4ae9643a11df9bcdc3ef`,alt:`Generador de informes de HubSpot con Eazybe Last Broadcast Status configurado como desglose del gráfico`,\"data-og-width\":`2940`,width:`2940`,\"data-og-height\":`1672`,height:`1672`,\"data-path\":`images/hubspot-broadcast-add-status-breakdown.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-add-status-breakdown.png?w=280\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=a3242f775601f53598a4be1db96f9ede 280w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-add-status-breakdown.png?w=560\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=d97b8384647c8f4d8414dfd0c9769611 560w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-add-status-breakdown.png?w=840\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=207342fa4432234cbc554e5c89850c3c 840w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-add-status-breakdown.png?w=1100\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=eb110f73f5c2302fd7c09e1f6e06c022 1100w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-add-status-breakdown.png?w=1650\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=0f5b227d860a150d75f453334c709c08 1650w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-add-status-breakdown.png?w=2500\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=2f054150ac95ab408327d3eebe3695c7 2500w`})})]}),_jsxs(Step,{title:`Aplicar los filtros de éxito`,children:[_jsxs(_components.p,{children:[`Abre `,_jsx(_components.strong,{children:`Filters`}),` (Filtros) y añade todo lo siguiente:`]}),_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Eazybe Last Broadcast At`}),` tiene un valor conocido`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Eazybe Last Broadcast Status`}),` es cualquiera de `,_jsx(_components.strong,{children:`Delivered`}),` o `,_jsx(_components.strong,{children:`Read`})]}),`\n`]}),_jsx(Frame,{caption:`Filtrar el informe por difusiones exitosas`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-apply-success-filters.png?fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=9736bd4f86bc336d3710e2caf4f1b1a0`,alt:`Filtros del informe de HubSpot con Eazybe Last Broadcast At y los estados Delivered y Read seleccionados`,\"data-og-width\":`2940`,width:`2940`,\"data-og-height\":`1670`,height:`1670`,\"data-path\":`images/hubspot-broadcast-apply-success-filters.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-apply-success-filters.png?w=280\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=9c2e62d781e2553596eea39b2472140c 280w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-apply-success-filters.png?w=560\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=c768030bd47c082f06fcfb96cd5f9f86 560w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-apply-success-filters.png?w=840\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=95ea18184d20d13b58cf84b8e9fdb451 840w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-apply-success-filters.png?w=1100\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=bc3404db56d3949569e28aa41a1787e4 1100w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-apply-success-filters.png?w=1650\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=2b30a87b5e364635d1a12edd34d987a1 1650w, https://mintcdn.com/eazybe/ebYzKCElJE3FUX_v/images/hubspot-broadcast-apply-success-filters.png?w=2500\u0026fit=max\u0026auto=format\u0026n=ebYzKCElJE3FUX_v\u0026q=85\u0026s=bf6319c89feb24b104a6272a7d47a730 2500w`})})]}),_jsx(Step,{title:`Guardar el informe`,children:_jsxs(_components.p,{children:[`Haz clic en `,_jsx(_components.strong,{children:`Save report`}),` (Guardar informe) y usa el nombre `,_jsx(_components.strong,{children:`Éxito de difusiones de Eazybe por mes`}),`.`]})})]}),`\n`,_jsx(Frame,{caption:`Ejemplo de un informe guardado sobre el estado de las 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