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Eazybe’s Broadcast feature lets you quickly send WhatsApp messages or templates to a group of contacts directly from the browser extension. This is ideal for marketing announcements, alerts, or operational updates.

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Overview

Quick Broadcasts

Send messages to multiple contacts without leaving WhatsApp Web

Built-in Analytics

Track delivery, read rates, and campaign status in real-time
Broadcasts sent through the extension use your approved WhatsApp templates and respect Meta’s messaging policies.

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How to Send a Broadcast

1

Open Broadcast in the Extension

Access WhatsApp Web with the Eazybe extension active. Click the Broadcast icon in the extension menu.Broadcast IconSelect “Broadcast messages” from the dropdown menu.Broadcast Menu
2

Enter Broadcast Details

Configure your broadcast with the following details:Broadcast Configuration
FieldDescription
Broadcast NameA unique name for tracking this campaign
TemplateSelect an approved message template
Send toChoose a recipient group/label (e.g., “Leads,” “VIP Customers”)
Use descriptive, unique broadcast names to easily identify campaigns in your analytics later.
3

Send Your Broadcast

Review all details for accuracy, then click the Broadcast button.Send BroadcastYour message will be queued with a progress bar and delivered via WhatsApp to all selected contacts under the chosen label.
Ensure your templates are pre-approved by WhatsApp before sending broadcasts to avoid delivery failures.

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Viewing Broadcast Analytics

After sending broadcasts, you can track their performance directly from the extension.
1

Access Analytics

Click the Broadcast icon in the extension menu.Broadcast IconSelect “Analytics” from the menu options.Analytics Menu
2

Review Campaign Metrics

View the analytics dashboard showing comprehensive campaign data.Analytics Dashboard

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Analytics Metrics Explained

Total number of messages queued and sent from your broadcast campaign.
Messages successfully delivered to recipients’ WhatsApp accounts.
Messages that could not be delivered due to invalid numbers, blocked contacts, or other issues.
Messages that have been opened and read by recipients.
Current state of your campaign: Finished, In Progress, or Failed.

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Best Practices

  • Use descriptive names — Make broadcast names unique for easy campaign tracking
  • Pre-approve templates — Ensure all templates are approved by WhatsApp before sending
  • Segment audiences — Leverage labels to target specific customer groups for better engagement
  • Monitor analytics — Regularly check delivery and read rates to optimize future campaigns

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Need Help?

If you have any questions or need further assistance, feel free to reach out to us at [email protected]. We’re happy to help!