Prerequisites
- WABA connected to Eazybe
- Admin or Manager role
- Clear use case defined
Step-by-Step Guide
1
Navigate to Chatbots
Go to AI Agents → Chatbots
2
Click Create New
Click + Create Chatbot button
3
Name Your Chatbot
Give it a descriptive name (e.g., “FAQ Bot”, “Lead Qualifier”)
4
Set Trigger
Choose when the bot activates
5
Build Conversation Flow
Use the visual builder to create the conversation
6
Add Human Handoff
Always include a way to reach a human
7
Test
Use the preview feature to test all paths
8
Activate
Toggle the chatbot to Active