Variables & Data - Eazybe

Built-in Variables

Variable	Description	Example
`{{contact.name}}`	Contact’s name	John Smith
`{{contact.phone}}`	Phone number	+919876543210
`{{last_message}}`	Customer’s last message	”I need help”
`{{current_time}}`	Current timestamp	2:30 PM
`{{current_date}}`	Today’s date	Jan 11, 2026

CRM Variables

If CRM is connected:

Variable	Description
`{{crm.company}}`	Company name
`{{crm.deal_stage}}`	Current deal stage
`{{crm.owner}}`	Assigned sales rep

Custom Variables

Create your own variables to store conversation data:

Use a Question node to collect info
Set variable name (e.g., budget)
Reference with {{budget}} in messages

Flow Builder Human Handoff