Overview
Eazybe Chatbots are AI-powered bots that can automatically respond to common customer queries, qualify leads, and route conversations to the right team members.Chatbots require WABA (WhatsApp Business API) connection for automated responses.
Key Capabilities
Auto-Response
Instantly respond to common questions
Lead Qualification
Ask qualifying questions before handoff
24/7 Availability
Respond outside business hours
Smart Routing
Direct conversations to right team members
Use Cases
| Use Case | Description |
|---|---|
| FAQ Bot | Answer common questions |
| Lead Qualifier | Collect info before sales call |
| Appointment Booking | Schedule meetings |
| Support Triage | Route to right department |