Automatic Sync (every 3 minutes)
WhatsApp conversations with your Bitrix contacts are automatically synced every 3 minutes. Please note, that chats with Bitrix contacts will only be synced.
Once the syncing of the chats begins, the last synced date and time will be visible in the EazyBe extension.
To verify if chats have synced, click on the icon to redirect to your contact's page in Bitrix.
Initial Integration
When you integrate Bitrix for the first time, we automatically provide chat backup for the past 3 days.
Logging of Activity
WhatsApp chats are backed up in the General section of the Contact's Page as given below:
We hope this article has helped you better understand how EazyBe works! If you have any questions or need further assistance, feel free to reach out to us at [email protected]. We're happy to help!