Skip to main content

Does EazyBe support attachments backup? If yes, what all attachments type gets backup in HubSpot?

Updated over 7 months ago

Yes, EazyBe supports attachments backup. When syncing WhatsApp conversations with HubSpot, the following types of attachments are backed up:

  • Images: Photos and screenshots shared in chats.

  • Documents: Files such as PDFs, Word documents, and spreadsheets.

  • Audio Files: Voice messages and other audio recordings.

  • Videos: Video clips shared in conversations.

  • Other Files: Any other types of files that may be shared in WhatsApp chats.

These attachments are stored in the WhatsApp Activity object under the HubSpot contact’s record, ensuring that you have a complete backup of all your important files and conversations. The attachments are stored in the following manner:


We hope this article has helped you better understand how EazyBe works! If you have any questions or need further assistance, feel free to reach out to us at [email protected]. We're happy to help!


Did this answer your question?