Yes, EazyBe supports attachments backup. When syncing WhatsApp conversations with HubSpot, the following types of attachments are backed up:
Images: Photos and screenshots shared in chats.
Documents: Files such as PDFs, Word documents, and spreadsheets.
Audio Files: Voice messages and other audio recordings.
Videos: Video clips shared in conversations.
Other Files: Any other types of files that may be shared in WhatsApp chats.
These attachments are stored in the WhatsApp Activity object under the HubSpot contact’s record, ensuring that you have a complete backup of all your important files and conversations. The attachments are stored in the following manner:
We hope this article has helped you better understand how EazyBe works! If you have any questions or need further assistance, feel free to reach out to us at [email protected]. We're happy to help!