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Can I stop sync for particular contacts?
Can I stop sync for particular contacts?
Karan avatar
Written by Karan
Updated over 2 months ago

Yes, you can stop syncing for particular contacts:

  • Unlink the contact if you no longer want it to appear on HubSpot.

  • If you want the contact to remain on HubSpot but wish to stop chat backups for certain contacts, follow these steps:

    • Create a new label.

    • Add the contacts for which you want to stop syncing under this label.

    • Go to Backup and Sync in the right sidebar.

    • Click on the Don't Sync button next to the label that includes the contacts you want to stop syncing.


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