> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy Blur

> Protect sensitive contact information by blurring names and profile pictures on screen

Privacy Blur is a security feature that obscures contact names and profile pictures on your WhatsApp Web screen. Perfect for protecting customer data when working in public spaces or during screen sharing.

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/eazybe/images/Screenshot%2B2024-09-17%2B110725.png" alt="Privacy Blur Settings" />
</Frame>

## Use Cases

<CardGroup cols={2}>
  <Card title="Screen Sharing" icon="display">
    Present to clients or colleagues without revealing other customer data
  </Card>

  <Card title="Training Videos" icon="video">
    Create tutorials and demos without exposing real contact information
  </Card>

  <Card title="Public Workspaces" icon="coffee">
    Work from cafes, co-working spaces, or open offices securely
  </Card>

  <Card title="Compliance" icon="shield">
    Meet data protection requirements (GDPR, HIPAA, SOC2)
  </Card>
</CardGroup>

## How to Enable Privacy Blur

<Steps>
  <Step title="Open Settings">
    Click the **Settings** button (gear icon) in the Eazybe sidebar
  </Step>

  <Step title="Find Security Settings">
    Scroll to the **Security Settings** section
  </Step>

  <Step title="Enable Blur Options">
    Toggle the options you need:

    * **Blur Contact Name** — Obscures contact names in chats and lists
    * **Blur Contact Image** — Obscures profile pictures
  </Step>

  <Step title="Set Scope (Admin Only)">
    Admins can choose who the settings apply to:

    * **Everyone** — All organization members
    * **Everyone except admin** — Protect data while admins retain full visibility
  </Step>
</Steps>

## What Gets Blurred

| Element                 | When "Blur Name" Enabled | When "Blur Image" Enabled |
| ----------------------- | ------------------------ | ------------------------- |
| **Chat list names**     | ✅ Blurred                | -                         |
| **Chat header**         | ✅ Blurred                | ✅ Blurred                 |
| **Profile pictures**    | -                        | ✅ Blurred                 |
| **Group member names**  | ✅ Blurred                | -                         |
| **Group member photos** | -                        | ✅ Blurred                 |
| **Contact info panel**  | ✅ Blurred                | ✅ Blurred                 |
| **About/Status text**   | ✅ Blurred                | -                         |

## Additional Security Settings

Beyond blur, the Settings panel offers more security options:

### Admin Controls

Organization admins can:

* Enforce blur settings across the entire team
* Exempt certain users from blur requirements
* Set organization-wide security defaults
* Monitor compliance across all members

### Signature Feature

Add a professional signature to all outgoing messages:

1. Enable **Add Signature** in settings
2. Enter your desired signature text
3. Click the checkmark to save
4. Your signature appears above every message you send

<Info>
  The signature feature doesn't currently support emojis. Keep your signature professional and concise.
</Info>

### Other Customization Options

* **AI Button** — Toggle AI suggestions on/off
* **Make Full Screen** — Expand WhatsApp to fill the entire browser
* **Hide All Label** — Remove the "All" label from the top bar

## Compliance Benefits

Privacy Blur helps your organization meet data protection requirements:

| Regulation  | How Privacy Blur Helps                             |
| ----------- | -------------------------------------------------- |
| **GDPR**    | Prevents unauthorized viewing of personal data     |
| **HIPAA**   | Protects patient information during screen sharing |
| **SOC2**    | Demonstrates access controls for sensitive data    |
| **PCI-DSS** | Shields customer financial information             |

## FAQ

<AccordionGroup>
  <Accordion title="Can I blur specific contacts only?">
    Currently, blur settings apply to all contacts. You cannot selectively blur individual contacts while showing others.
  </Accordion>

  <Accordion title="Does blurring affect both individual and group chats?">
    Yes, privacy blur applies to both individual chats and group conversations, including all participant information.
  </Accordion>

  <Accordion title="Can team members disable blur if the admin enables it?">
    No, when an admin enables blur for "Everyone," individual team members cannot override this setting. If set to "Everyone except admin," admins retain the ability to see unblurred data.
  </Accordion>

  <Accordion title="Is the data actually hidden or just visually obscured?">
    The data is visually obscured on screen. The underlying data remains accessible through normal WhatsApp functions—blur is a visual privacy feature, not a data access control.
  </Accordion>

  <Accordion title="Does blur work during screen recording?">
    Yes, the blur effect will appear in any screen recordings or screenshots, protecting contact information in captured media.
  </Accordion>
</AccordionGroup>