> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Chat Backup to Pipedrive

> Log WhatsApp messages to Pipedrive activities

<Info>
  **Setup Time**: 5 minutes | **Difficulty**: Easy | **Pipedrive Plan**: All
</Info>

## The Solution

WhatsApp messages automatically logged as Pipedrive activities.

<Frame caption="WhatsApp in Pipedrive activities">
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/eazybe/images/pipedrive/chat-backup-solution.gif" alt="Chat backup" />
</Frame>

## Setup

<Steps>
  <Step title="Enable Chat Backup">
    **Settings** → **Pipedrive** → Enable **Backup chats**
  </Step>

  <Step title="Choose Activity Type">
    Messages logged as "WhatsApp" activity type

    <Frame>
      <img src="https://mintlify.s3.us-west-1.amazonaws.com/eazybe/images/pipedrive/activity-type.png" alt="Activity type" />
    </Frame>
  </Step>
</Steps>

## What It Looks Like

<Frame caption="WhatsApp on Pipedrive deal timeline">
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/eazybe/images/pipedrive/timeline-view.png" alt="Pipedrive timeline" />
</Frame>