Integrating Freshdesk is a straightforward process. To get started, follow these steps:
- Install the Eazybe Chrome extension.
- Make sure you are active on the Eazybe Teams plan.
Once these steps are complete, you can begin integrating Freshdesk into your workflow.
- Login to your Freshdesk account.
- Domain/Helpdesk name can be obtained from the URL as shown below.
- Navigate to the top right corner and click on the My Account icon.
- Open the profile settings page.
- Obtain the API key by completing the CAPTCHA check as shown.