> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Started

> Learn about WhatsApp Business Account (WABA) and what you need before connecting to Eazybe

An official WhatsApp Business Account (WABA) unlocks powerful features for your business to communicate with customers at scale. This guide explains what a WABA is and what you need before you connect it to Eazybe.

## What is a WABA?

When you connect to Eazybe by scanning a QR code, you are using your personal or a standard WhatsApp Business number. A WABA is different — it's an official business line connected directly to Meta's servers.

<Info>
  A WABA provides enterprise-grade messaging capabilities, allowing you to send broadcasts at scale without the risk of being blocked.
</Info>

## WABA vs Standard Account Comparison

| Feature         | Standard Account (QR Code)          | Official WABA                                      |
| --------------- | ----------------------------------- | -------------------------------------------------- |
| **Connection**  | WhatsApp must stay on and connected | No mobile phone required                           |
| **Broadcasts**  | Limited & risk of blocking          | Send to thousands of users safely                  |
| **Credibility** | Standard profile                    | Official business profile, eligible for Green Tick |
| **Team Access** | One user at a time                  | Multiple team members in one Team Inbox            |
| **Use Case**    | Low-volume, personal chats          | Marketing, notifications, and support at scale     |

## Prerequisites

To connect a WABA through Eazybe, you must have the following ready:

<Steps>
  <Step title="Facebook Business Account">
    Your business must be set up on **Meta's Business Manager**. If you don't have one, you can create it during the setup process.

    [Create Meta Business Account →](https://business.facebook.com/)
  </Step>

  <Step title="Phone Number">
    You need a phone number that can receive **OTP verification** for the initial setup.

    <Tip>
      If you want to use an existing WhatsApp Business number, you can choose to provide permissions to share the chat history during initial setup.
    </Tip>
  </Step>

  <Step title="Admin Access">
    You must be an **administrator** of the Facebook Business Account to complete the connection process.
  </Step>
</Steps>

## Next Steps

Once you have these prerequisites ready, you can proceed to connect your account:

<CardGroup cols={2}>
  <Card title="Connect Your WABA" icon="link" href="/waba/connect-waba">
    Follow our step-by-step guide to connect your WhatsApp Business Account
  </Card>

  <Card title="Team Inbox" icon="users" href="/revenue-inbox/team-inbox">
    Learn how to set up your team inbox for collaborative messaging
  </Card>
</CardGroup>

## Need Help?

If you have any questions or need further assistance, feel free to reach out to us at [hey@eazybe.com](mailto:hey@eazybe.com). We're happy to help!