> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Broadcast with Extension

> Learn how to send template broadcast messages and view broadcast analytics directly from the Eazybe browser extension

Eazybe's Broadcast feature lets you quickly send WhatsApp messages or templates to a group of contacts directly from the browser extension. This is ideal for marketing announcements, alerts, or operational updates.

## Overview

<CardGroup cols={2}>
  <Card title="Quick Broadcasts" icon="paper-plane">
    Send messages to multiple contacts without leaving WhatsApp Web
  </Card>

  <Card title="Built-in Analytics" icon="chart-bar">
    Track delivery, read rates, and campaign status in real-time
  </Card>
</CardGroup>

<Info>
  Broadcasts sent through the extension use your approved WhatsApp templates and respect Meta's messaging policies.
</Info>

## How to Send a Broadcast

<Steps>
  <Step title="Open Broadcast in the Extension">
    Access WhatsApp Web with the Eazybe extension active. Click the **Broadcast** icon in the extension menu.

    <img src="https://mintcdn.com/eazybe/497g_LQYI9iizmFL/images/1722206788.png?fit=max&auto=format&n=497g_LQYI9iizmFL&q=85&s=1771d04bdbbf2872d5eb1f915b786a0d" alt="Broadcast Icon" width="2560" height="1426" data-path="images/1722206788.png" />

    Select **"Broadcast messages"** from the dropdown menu.

    <img src="https://mintcdn.com/eazybe/497g_LQYI9iizmFL/images/1722206892.png?fit=max&auto=format&n=497g_LQYI9iizmFL&q=85&s=08317b2ce994d4f01a63f3e33b1b7e1a" alt="Broadcast Menu" width="2560" height="1426" data-path="images/1722206892.png" />
  </Step>

  <Step title="Enter Broadcast Details">
    Configure your broadcast with the following details:

    <img src="https://mintcdn.com/eazybe/497g_LQYI9iizmFL/images/1710896416.png?fit=max&auto=format&n=497g_LQYI9iizmFL&q=85&s=f285f10cf9968901967e18d8eb42380d" alt="Broadcast Configuration" width="2560" height="1424" data-path="images/1710896416.png" />

    | Field              | Description                                                     |
    | ------------------ | --------------------------------------------------------------- |
    | **Broadcast Name** | A unique name for tracking this campaign                        |
    | **Template**       | Select an approved message template                             |
    | **Send to**        | Choose a recipient group/label (e.g., "Leads," "VIP Customers") |

    <Tip>
      Use descriptive, unique broadcast names to easily identify campaigns in your analytics later.
    </Tip>
  </Step>

  <Step title="Send Your Broadcast">
    Review all details for accuracy, then click the **Broadcast** button.

    <img src="https://mintcdn.com/eazybe/497g_LQYI9iizmFL/images/1726069245.png?fit=max&auto=format&n=497g_LQYI9iizmFL&q=85&s=730266273a48d7563ad8e01b54a713e7" alt="Send Broadcast" width="2000" height="1115" data-path="images/1726069245.png" />

    Your message will be queued with a progress bar and delivered via WhatsApp to all selected contacts under the chosen label.

    <Warning>
      Ensure your templates are pre-approved by WhatsApp before sending broadcasts to avoid delivery failures.
    </Warning>
  </Step>
</Steps>

## Viewing Broadcast Analytics

After sending broadcasts, you can track their performance directly from the extension.

<Steps>
  <Step title="Access Analytics">
    Click the **Broadcast** icon in the extension menu.

    <img src="https://mintcdn.com/eazybe/497g_LQYI9iizmFL/images/1726072281.png?fit=max&auto=format&n=497g_LQYI9iizmFL&q=85&s=3069a0cb4d708e81d1e97c5ec2606c6e" alt="Broadcast Icon" width="2560" height="1426" data-path="images/1726072281.png" />

    Select **"Analytics"** from the menu options.

    <img src="https://mintcdn.com/eazybe/497g_LQYI9iizmFL/images/1726072511.png?fit=max&auto=format&n=497g_LQYI9iizmFL&q=85&s=713d106bc76cec2ff95d678c98cd55a8" alt="Analytics Menu" width="2560" height="1426" data-path="images/1726072511.png" />
  </Step>

  <Step title="Review Campaign Metrics">
    View the analytics dashboard showing comprehensive campaign data.

    <img src="https://mintcdn.com/eazybe/497g_LQYI9iizmFL/images/1726077753.png?fit=max&auto=format&n=497g_LQYI9iizmFL&q=85&s=9ed9d567ed0892fe31336a6c399eab40" alt="Analytics Dashboard" width="2000" height="1110" data-path="images/1726077753.png" />
  </Step>
</Steps>

## Analytics Metrics Explained

<AccordionGroup>
  <Accordion title="Messages Sent" icon="paper-plane">
    Total number of messages queued and sent from your broadcast campaign.
  </Accordion>

  <Accordion title="Delivered" icon="check">
    Messages successfully delivered to recipients' WhatsApp accounts.
  </Accordion>

  <Accordion title="Failed" icon="xmark">
    Messages that could not be delivered due to invalid numbers, blocked contacts, or other issues.
  </Accordion>

  <Accordion title="Read" icon="eye">
    Messages that have been opened and read by recipients.
  </Accordion>

  <Accordion title="Campaign Status" icon="circle-info">
    Current state of your campaign: **Finished**, **In Progress**, or **Failed**.
  </Accordion>
</AccordionGroup>

## Best Practices

* **Use descriptive names** — Make broadcast names unique for easy campaign tracking
* **Pre-approve templates** — Ensure all templates are approved by WhatsApp before sending
* **Segment audiences** — Leverage labels to target specific customer groups for better engagement
* **Monitor analytics** — Regularly check delivery and read rates to optimize future campaigns

## Need Help?

If you have any questions or need further assistance, feel free to reach out to us at [support@eazybe.com](mailto:hey@eazybe.com). We're happy to help!