> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# One Click Switch

> Learn how to seamlessly switch between Zoho CRM and WhatsApp conversations with a single click using EazyBe

EazyBe enables seamless navigation between Zoho CRM and WhatsApp messaging platforms. With single-click buttons, you can instantly jump between your CRM data and WhatsApp conversations without losing context.

## Go to Zoho Button

The **Go to Zoho** button provides quick access to your Zoho account directly from WhatsApp.

<Steps>
  <Step title="Locate the Go to Zoho Button">
    The button appears beside the contact or lead name at the top of the EazyBe panel, or within the Profile Section.

    <img src="https://mintcdn.com/eazybe/Od3wr89Y1aCx42sp/images/1223656037.png?fit=max&auto=format&n=Od3wr89Y1aCx42sp&q=85&s=4de3daf1373030dafdd3a71b8decf619" alt="Go to Zoho Button" width="1227" height="900" data-path="images/1223656037.png" />
  </Step>

  <Step title="Click to Navigate">
    Click the button to jump directly to the corresponding contact or lead page in Zoho CRM. This allows you to view full CRM details without manually searching for the record.
  </Step>
</Steps>

<Info>
  This feature helps you quickly access detailed CRM information while managing WhatsApp conversations, improving your workflow efficiency.
</Info>

## Go Back to WhatsApp Button

EazyBe also provides a complementary button on Zoho that instantly returns you to the WhatsApp conversation.

<Steps>
  <Step title="Find the WhatsApp Button in Zoho">
    The **Go to WhatsApp** button displays consistently across:

    * Contact pages
    * Lead pages
    * Phone column in Leads, Accounts, and Contacts modules

          <img src="https://mintcdn.com/eazybe/THB8d-zyYp8cLn9D/images/1192546385.png?fit=max&auto=format&n=THB8d-zyYp8cLn9D&q=85&s=182eb34d9faf6bb77f195a102805a2f5" alt="WhatsApp Button on Contact Page" width="1920" height="689" data-path="images/1192546385.png" />
  </Step>

  <Step title="Return to WhatsApp">
    Click the button to instantly return to the WhatsApp conversation of the corresponding Zoho Lead or Contact.

    <img src="https://mintcdn.com/eazybe/THB8d-zyYp8cLn9D/images/1192566656.png?fit=max&auto=format&n=THB8d-zyYp8cLn9D&q=85&s=f18cbda179380d52c8d4935c193aba2f" alt="WhatsApp Button in Module View" width="1913" height="828" data-path="images/1192566656.png" />
  </Step>
</Steps>

<Tip>
  Use these navigation buttons to maintain context when switching between platforms. You can quickly check CRM details and return to the conversation without losing your place.
</Tip>

## Need Help?

If you have any questions or need further assistance, feel free to reach out to our support team at [hey@eazybe.com](mailto:hey@eazybe.com).