> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Lead

> Learn how to create a new Zoho lead directly from WhatsApp using the Eazybe extension

## Overview

When a contact doesn't already exist in your Zoho CRM, you can quickly create a new lead directly from your WhatsApp conversation using the Eazybe extension. This saves time and ensures your leads are captured immediately.

## How to Create a Zoho Lead

<Steps>
  <Step title="Open WhatsApp Chat">
    Launch the WhatsApp conversation with the contact you want to add as a lead in Zoho CRM.

    <img src="https://mintcdn.com/eazybe/C_TvcKVfdR8TnUGH/images/1112651537.png?fit=max&auto=format&n=C_TvcKVfdR8TnUGH&q=85&s=4846798c0011c8740e14a206603a123a" alt="Open WhatsApp Chat" width="1227" height="900" data-path="images/1112651537.png" />
  </Step>

  <Step title="Access Zoho Icon">
    Click on the **Zoho icon** in the right sidebar of the Eazybe extension to open the Mini-CRM panel.

    <img src="https://mintcdn.com/eazybe/C_TvcKVfdR8TnUGH/images/1112651863.png?fit=max&auto=format&n=C_TvcKVfdR8TnUGH&q=85&s=cecadc30ef6565060400fd41b612630e" alt="Access Zoho Icon" width="1227" height="900" data-path="images/1112651863.png" />
  </Step>

  <Step title="Complete Lead Details">
    Fill in the required and necessary details for the new lead:

    * Contact name
    * Email address
    * Phone number
    * Company information
    * Any additional custom fields

    Once all information is entered, click on the **Create Lead** button.

    <img src="https://mintcdn.com/eazybe/C_TvcKVfdR8TnUGH/images/1112656078.png?fit=max&auto=format&n=C_TvcKVfdR8TnUGH&q=85&s=65b1b4325510b0d86eec2609dcafd03b" alt="Complete Lead Details" width="1227" height="900" data-path="images/1112656078.png" />
  </Step>

  <Step title="Confirmation">
    Upon successful completion, the lead is added to your Zoho CRM system. You can now manage this lead directly from the Mini-CRM view.
  </Step>
</Steps>

<Tip>
  Make sure to fill in all required fields to ensure the lead is properly created in your Zoho CRM.
</Tip>

## Related Features

<CardGroup cols={2}>
  <Card title="Edit Lead Profile" icon="pen-to-square" href="/en/integrations/zoho/mini-crm/leads">
    Update and modify lead information
  </Card>

  <Card title="Lead Notes" icon="sticky-note" href="/en/integrations/zoho/mini-crm/leads">
    Add notes to track lead interactions
  </Card>

  <Card title="Create Contact" icon="user-plus" href="/en/integrations/zoho/mini-crm/contacts">
    Create Zoho contacts from WhatsApp
  </Card>
</CardGroup>

## Need Help?

<Info>
  If you have any questions or need further assistance, feel free to reach out to **[support@eazybe.com](mailto:support@eazybe.com)**
</Info>