> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Backup View

> Learn where to find your WhatsApp chat backups in Salesforce after syncing with Eazybe.

You can access your WhatsApp chat backups in Salesforce through several areas.

## Salesforce Contact's Page

Synced WhatsApp conversations appear in two locations within respective Salesforce Contacts' Pages:

<CardGroup cols={2}>
  <Card title="Notes and Attachments">
    Find your synced conversations in the Notes and Attachments section.
  </Card>

  <Card title="WhatsApp Chats by Eazybe">
    View conversations in the custom activity object.
  </Card>
</CardGroup>

<img src="https://mintcdn.com/eazybe/THB8d-zyYp8cLn9D/images/1196813393.png?fit=max&auto=format&n=THB8d-zyYp8cLn9D&q=85&s=44fcb2a979c156d09863a34b9e91b10b" alt="Contact Page - Notes and Attachments" width="1268" height="865" data-path="images/1196813393.png" />

<img src="https://mintcdn.com/eazybe/THB8d-zyYp8cLn9D/images/1196813635.png?fit=max&auto=format&n=THB8d-zyYp8cLn9D&q=85&s=466e0ca03007b76402032e090d4437bb" alt="Contact Page - WhatsApp Chats Activity" width="630" height="870" data-path="images/1196813635.png" />

## Salesforce Lead's Page

Synced WhatsApp conversations display in the **"WhatsApp Chats by Eazybe"** custom activity object within respective Salesforce Leads' Pages.

<img src="https://mintcdn.com/eazybe/THB8d-zyYp8cLn9D/images/1196813835.png?fit=max&auto=format&n=THB8d-zyYp8cLn9D&q=85&s=72bab6dabfb6a7f48c7cf28bff7c54bc" alt="Lead Page - WhatsApp Chats Activity" width="1266" height="863" data-path="images/1196813835.png" />

<Tip>
  Both Contacts and Leads pages provide easy access to your synced WhatsApp conversations, helping you maintain a complete communication history within Salesforce.
</Tip>

## Need Help?

If you have any questions or need further assistance, feel free to reach out to us at [hey@eazybe.com](mailto:hey@eazybe.com).
