> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disconnect

> How to disconnect your Salesforce integration from EazyBe

This guide explains how to disconnect your Salesforce account from the EazyBe WhatsApp extension. You may need to do this if you integrated the wrong account or wish to remove the integration entirely.

## Method A: Disconnect via EazyBe WhatsApp Extension

<Steps>
  <Step title="Open the Integrations Panel">
    Click the **Integrations** icon in your EazyBe WhatsApp extension.

    <img src="https://mintcdn.com/eazybe/DnwmjzATyEN5brUC/images/1185347379.png?fit=max&auto=format&n=DnwmjzATyEN5brUC&q=85&s=fb7851bced01c0ed2e52b56eeacc43e6" alt="Integrations Icon" width="1227" height="900" data-path="images/1185347379.png" />
  </Step>

  <Step title="Click Disconnect">
    Under the Salesforce section, click the **Disconnect** button.

    <img src="https://mintcdn.com/eazybe/Od3wr89Y1aCx42sp/images/1223667328.png?fit=max&auto=format&n=Od3wr89Y1aCx42sp&q=85&s=4d33ec95db249df6afe3efd496f2bdfa" alt="Disconnect Button" width="1227" height="900" data-path="images/1223667328.png" />
  </Step>

  <Step title="Confirm Disconnection">
    A confirmation pop-up will appear. Click **Confirm** to complete the disconnection.

    <img src="https://mintcdn.com/eazybe/Od3wr89Y1aCx42sp/images/1223667530.png?fit=max&auto=format&n=Od3wr89Y1aCx42sp&q=85&s=4785efb1d8b89596f9b6fd9eef27a5e4" alt="Confirm Disconnection" width="1227" height="900" data-path="images/1223667530.png" />
  </Step>
</Steps>

<Info>
  After disconnecting, the Salesforce icon will no longer display in the extension's sidebar.
</Info>

## Method B: Disconnect via EazyBe Workspace

<Steps>
  <Step title="Open Organisation Settings">
    Click the **Organisation** button in the right sidebar of your EazyBe workspace.

    <img src="https://mintcdn.com/eazybe/_SHTxoFtEoN7e4t3/images/1202761268.png?fit=max&auto=format&n=_SHTxoFtEoN7e4t3&q=85&s=f94093dfac8b31423d0e2beef6d04943" alt="Organisation Button" width="1831" height="738" data-path="images/1202761268.png" />
  </Step>

  <Step title="Navigate to Integrations">
    In the left sidebar, navigate to **Integrations** and click **Configure** under the "Salesforce CRM integration" section.

    <img src="https://mintcdn.com/eazybe/_SHTxoFtEoN7e4t3/images/1202762658.png?fit=max&auto=format&n=_SHTxoFtEoN7e4t3&q=85&s=89854dfb6370cfdff895239fa817ab90" alt="Configure Integration" width="1245" height="877" data-path="images/1202762658.png" />
  </Step>

  <Step title="Unlink the Integration">
    Click the red **Unlink** button and confirm the disconnection in the final pop-up.

    <img src="https://mintcdn.com/eazybe/_SHTxoFtEoN7e4t3/images/1202765696.png?fit=max&auto=format&n=_SHTxoFtEoN7e4t3&q=85&s=a2aeebbd8415793d61953441d6aaa35f" alt="Unlink Integration" width="796" height="285" data-path="images/1202765696.png" />
  </Step>
</Steps>

<Warning>
  Disconnecting will stop syncing your WhatsApp conversations with Salesforce. You can reconnect at any time by following the setup guide.
</Warning>

## Need Help?

If you have any questions or need assistance, contact our support team at **[hey@eazybe.com](mailto:hey@eazybe.com)**.