> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Attachment Sync Issue

> What to do when attachment sync is not working with your HubSpot integration

## Attachment Sync Is Not Working. What Can I Do?

<Warning>
  If your attachment synchronization is not working, this is usually related to **file permissions** not being properly configured.
</Warning>

***

## How to Fix Attachment Sync Issues

<Steps>
  <Step title="Check File Permissions">
    First, verify that the necessary file permissions have been granted for the HubSpot integration. Without proper permissions, attachments cannot be synced.
  </Step>

  <Step title="Grant Required Permissions">
    If permissions are missing, grant the required file access permissions in your HubSpot integration settings.
  </Step>

  <Step title="Disconnect the Integration">
    After granting permissions, disconnect your current HubSpot integration from the Eazybe extension.
  </Step>

  <Step title="Reconnect the Integration">
    Reconnect your HubSpot account to the Eazybe extension. This will refresh the connection with the new permissions applied.
  </Step>
</Steps>

***

## Quick Checklist

<CardGroup cols={2}>
  <Card title="Permissions Verified" icon="shield-check">
    Ensure all required file permissions are granted in HubSpot.
  </Card>

  <Card title="Reconnection Complete" icon="rotate">
    Disconnect and reconnect the integration after permission changes.
  </Card>
</CardGroup>

<Tip>
  After reconnecting, try syncing a test attachment to verify the issue is resolved.
</Tip>

***

## Related Articles

<CardGroup cols={2}>
  <Card title="Required Permissions" icon="key" href="/en/integrations/hubspot/faq/required-integration-permissions">
    Learn what permissions are required for the integration.
  </Card>

  <Card title="Disconnect Integration" icon="plug" href="/en/integrations/hubspot/faq/disconnect">
    How to disconnect your HubSpot integration.
  </Card>
</CardGroup>

***

## Need Help?

<Card title="Contact Support" icon="envelope">
  If you have any questions or need further assistance, feel free to reach out to us at **[hey@eazybe.com](mailto:hey@eazybe.com)**. We're happy to help!
</Card>