> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dynamic WhatsApp Labels

> Automatically organize WhatsApp contacts using dynamic labels synced with HubSpot CRM properties in real-time

<Frame>
  <iframe width="560" height="315" src="https://www.youtube.com/embed/yyJ-seXjeD0" title="Dynamic WhatsApp Labels Tutorial" frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowFullScreen />
</Frame>

## About Dynamic Labels

Dynamic Labels are WhatsApp labels that are automatically generated based on rules you define using HubSpot properties. When a contact matches the specified criteria, they are automatically added to the label. Similarly, when a contact no longer meets the criteria, they are automatically removed.

This ensures your WhatsApp communication stays aligned with the most current customer information in your CRM.

***

## Creating a Dynamic Label

<Steps>
  <Step title="Provide a Label Name">
    Enter a descriptive name for your label that clearly identifies its purpose.

    <img src="https://mintcdn.com/eazybe/ZCP8dr1MpFZxpT7j/images/1838705229.png?fit=max&auto=format&n=ZCP8dr1MpFZxpT7j&q=85&s=3cc10553f0e4284f4f89fa5d893392e7" alt="Label Selection" width="1280" height="845" data-path="images/1838705229.png" />

    <Tip>
      Use clear, descriptive names like "New Leads," "VIP Customers," or "High-Value Prospects" for easy identification.
    </Tip>
  </Step>

  <Step title="Select a HubSpot Module and Property">
    Choose the HubSpot module (e.g., Contacts) that contains the property you want to use for filtering.

    <img src="https://mintcdn.com/eazybe/ZCP8dr1MpFZxpT7j/images/1838705870.png?fit=max&auto=format&n=ZCP8dr1MpFZxpT7j&q=85&s=b9b34c72dd770d46e51a12d6f07ca1a9" alt="Contact Module" width="1280" height="845" data-path="images/1838705870.png" />

    Then select the specific property from that module.

    <img src="https://mintcdn.com/eazybe/ZCP8dr1MpFZxpT7j/images/1838706322.png?fit=max&auto=format&n=ZCP8dr1MpFZxpT7j&q=85&s=d438921609f2f967ffe05928befcfe0c" alt="Property Selection" width="1280" height="845" data-path="images/1838706322.png" />

    <Info>
      Common properties include: Lifecycle Stage, Deal Stage, Region, Lead Status, and custom properties you've created in HubSpot.
    </Info>
  </Step>

  <Step title="Set the Condition">
    Choose a condition that determines how the property value should be evaluated:

    <img src="https://mintcdn.com/eazybe/LwZyGcAmA1wyXuKZ/images/1838706776.png?fit=max&auto=format&n=LwZyGcAmA1wyXuKZ&q=85&s=93410b4cb6c82d7de68179caff380200" alt="Conditions" width="1280" height="845" data-path="images/1838706776.png" />

    Available conditions:

    * **is equal to** - Exact match
    * **is not equal to** - Excludes specific value
    * **contains** - Partial match
    * **does not contain** - Excludes partial match
  </Step>

  <Step title="Enter a Value">
    Specify the value that contacts must match (or not match) based on your condition.

    <img src="https://mintcdn.com/eazybe/LwZyGcAmA1wyXuKZ/images/1838707034.png?fit=max&auto=format&n=LwZyGcAmA1wyXuKZ&q=85&s=5be37ad6a777c49589fbf40463eccbf9" alt="Subproperties" width="1280" height="845" data-path="images/1838707034.png" />

    <Note>
      Examples: "Customer", "Marketing Qualified Lead", "Lead", or any value relevant to your selected property.
    </Note>
  </Step>

  <Step title="Save the Label">
    Click **Save** to create your dynamic label. The label will be automatically created in WhatsApp, and all contacts meeting your criteria will be added.

    <img src="https://mintcdn.com/eazybe/LwZyGcAmA1wyXuKZ/images/1838708666.png?fit=max&auto=format&n=LwZyGcAmA1wyXuKZ&q=85&s=b44e057605cbc6051153afb58d2fdc61" alt="Label Created" width="1227" height="900" data-path="images/1838708666.png" />
  </Step>
</Steps>

***

## Benefits of Dynamic Labels

<CardGroup cols={2}>
  <Card title="Automated Organization" icon="wand-magic-sparkles">
    Eliminate manual label management. Contacts are automatically categorized based on their CRM data.
  </Card>

  <Card title="Real-Time Sync" icon="rotate">
    Labels update instantly as HubSpot records change, ensuring your WhatsApp organization always reflects current data.
  </Card>

  <Card title="Improved Targeting" icon="bullseye">
    Send messages to the right customer segments with confidence, knowing labels are always accurate.
  </Card>

  <Card title="Increased Efficiency" icon="bolt">
    Reduce time spent searching for contacts. Dynamic labels keep your conversations organized automatically.
  </Card>
</CardGroup>