> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Backup View

> Where to see the backup of your WhatsApp chats in HubSpot

## Where Can I See My WhatsApp Chat Backups in HubSpot?

<Check>
  Your WhatsApp chat backups are accessible in **three primary locations** within HubSpot's interface.
</Check>

***

## Backup Locations

<Steps>
  <Step title="HubSpot Contact Page">
    Synced WhatsApp conversations appear in the **WhatsApp Activity section** of the HubSpot contact's timeline. This allows you to access all message backups and interaction records for each contact.

    <img src="https://mintcdn.com/eazybe/c_cYTN6TJgjCGOPS/images/1178973615.png?fit=max&auto=format&n=c_cYTN6TJgjCGOPS&q=85&s=d114420b118403cd1562b6124a5f91d5" alt="WhatsApp Activity section on HubSpot Contact Page" width="1430" height="804" data-path="images/1178973615.png" />
  </Step>

  <Step title="HubSpot Deals Section">
    When a contact has associated deals, their chat records display in the **latest deal on the Deals Page**. This helps you track conversations related to specific business opportunities.

    <img src="https://mintcdn.com/eazybe/c_cYTN6TJgjCGOPS/images/1178986333.png?fit=max&auto=format&n=c_cYTN6TJgjCGOPS&q=85&s=f7ead29f63073cf43162406d8f786547" alt="Chat backup in HubSpot Deals section" width="1920" height="803" data-path="images/1178986333.png" />
  </Step>

  <Step title="HubSpot Company Page">
    Chat data also appears on the **Company profile page** within HubSpot, giving you a comprehensive view of all communications at the company level.

    <img src="https://mintcdn.com/eazybe/c_cYTN6TJgjCGOPS/images/1178987523.png?fit=max&auto=format&n=c_cYTN6TJgjCGOPS&q=85&s=281043b48d53ef0203a670e642d386cf" alt="Chat backup on HubSpot Company Page" width="1917" height="804" data-path="images/1178987523.png" />
  </Step>
</Steps>

***

## Summary

<CardGroup cols={3}>
  <Card title="Contact Timeline" icon="user">
    View individual chat history in the WhatsApp Activity section.
  </Card>

  <Card title="Deals Page" icon="handshake">
    Access conversation records linked to specific deals.
  </Card>

  <Card title="Company Page" icon="building">
    See all communications at the company level.
  </Card>
</CardGroup>

***

## Need Help?

<Card title="Contact Support" icon="envelope">
  If you encounter any issues or need further assistance, reach out to our support team at **[hey@eazybe.com](mailto:hey@eazybe.com)**. We're happy to help!
</Card>