> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Attachment Backup

> Does Eazybe support attachments backup and what attachment types are backed up in HubSpot

## Does Eazybe Support Attachments Backup?

<Check>
  **Yes!** Eazybe provides comprehensive backup support for multiple file formats when syncing WhatsApp conversations with HubSpot.
</Check>

***

## Supported Attachment Types

<CardGroup cols={2}>
  <Card title="Images" icon="image">
    Photos and screenshots shared in chats are fully backed up.
  </Card>

  <Card title="Documents" icon="file">
    Files such as PDFs, Word documents, and spreadsheets are preserved.
  </Card>

  <Card title="Audio Files" icon="microphone">
    Voice messages and other audio recordings are included in backups.
  </Card>

  <Card title="Videos" icon="video">
    Video clips shared in conversations are backed up.
  </Card>
</CardGroup>

<Info>
  **Other Files:** Any other types of files shared in WhatsApp chats are also backed up to HubSpot.
</Info>

***

## Where Are Attachments Stored?

All backed up files are preserved within the **WhatsApp Activity object** linked to each contact's HubSpot record. This creates a comprehensive archive of conversations and attachments.

<img src="https://mintcdn.com/eazybe/c_cYTN6TJgjCGOPS/images/1178989701.png?fit=max&auto=format&n=c_cYTN6TJgjCGOPS&q=85&s=b4b5ae26f2ce4cd9dbe4a732bacc6ce4" alt="Attachment backup in HubSpot WhatsApp Activity" width="1416" height="603" data-path="images/1178989701.png" />

***

## Need Help?

<Card title="Contact Support" icon="envelope">
  If you have any questions or need further assistance, feel free to reach out to our support team at **[hey@eazybe.com](mailto:hey@eazybe.com)**. We're happy to help!
</Card>