> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Admin Workspace Access

> Learn how administrators can access the Eazybe workspace to monitor team performance, view analytics, and manage CRM integrations

## Overview

The Eazybe Admin Workspace provides administrators with a centralized dashboard to monitor team performance, track messaging activity, and manage CRM integrations. This guide walks you through accessing and using the admin workspace effectively.

<Note>
  Admin workspace access is available only to users with administrator privileges. Contact your organization admin if you need access.
</Note>

***

## Video Tutorial

Watch how to access and navigate the Admin Workspace:

<iframe width="560" height="315" src="https://www.youtube.com/embed/e3X8qxD5wys" title="Admin Workspace Access Tutorial" frameBorder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowFullScreen />

***

## Accessing the Admin Workspace

Follow these steps to access the Eazybe admin workspace:

<Steps>
  <Step title="Open Organization Settings">
    Click on the **Organisation** button in the right sidebar of the Eazybe extension. This will launch a new browser tab.

    <img src="https://mintcdn.com/eazybe/c_cYTN6TJgjCGOPS/images/1185334534.png?fit=max&auto=format&n=c_cYTN6TJgjCGOPS&q=85&s=3ef0a5dbb5f542eb702472f6121b31f9" alt="Organisation Button" width="1227" height="900" data-path="images/1185334534.png" />
  </Step>

  <Step title="Authenticate Your Account">
    Enter your credentials to authenticate and access the admin workspace.

    <img src="https://mintcdn.com/eazybe/c_cYTN6TJgjCGOPS/images/1182359490.png?fit=max&auto=format&n=c_cYTN6TJgjCGOPS&q=85&s=acec3b8cbf4a59b9fa11422ad31fa5db" alt="Authentication Screen" width="1920" height="866" data-path="images/1182359490.png" />
  </Step>

  <Step title="Navigate to Dashboard">
    Once logged in, click on the **Dashboard** button in the left sidebar to view your operational metrics and team data.

    <img src="https://mintcdn.com/eazybe/DnwmjzATyEN5brUC/images/1185349844.png?fit=max&auto=format&n=DnwmjzATyEN5brUC&q=85&s=6f57a9213a74c5aba06a942a5e642d67" alt="Dashboard Navigation" width="1920" height="471" data-path="images/1185349844.png" />
  </Step>
</Steps>

<Check>
  You now have access to the admin workspace and can view team performance data.
</Check>

***

## Dashboard Features

The admin dashboard provides comprehensive insights into your team's WhatsApp communication activities.

<img src="https://mintcdn.com/eazybe/DnwmjzATyEN5brUC/images/1185354958.png?fit=max&auto=format&n=DnwmjzATyEN5brUC&q=85&s=89fe8fe22bd1db2d64f2aec12e815056" alt="Dashboard Overview" width="1920" height="524" data-path="images/1185354958.png" />

<CardGroup cols={2}>
  <Card title="Team Activity" icon="users">
    Monitor each team member's:

    * Last activity timestamp
    * Last chat synced time
    * Active CRM integrations
  </Card>

  <Card title="Analytics" icon="chart-line">
    View messaging insights for:

    * Individual team members
    * Collective team performance
    * Communication trends
  </Card>

  <Card title="CRM Integrations" icon="plug">
    Track which CRM systems each employee has connected and their sync status.
  </Card>

  <Card title="Performance Metrics" icon="gauge-high">
    Access detailed performance metrics to optimize team productivity.
  </Card>
</CardGroup>

***

## Team Analytics

The Analytics section provides detailed messaging insights for your entire team.

<img src="https://mintcdn.com/eazybe/c_cYTN6TJgjCGOPS/images/1182373085.png?fit=max&auto=format&n=c_cYTN6TJgjCGOPS&q=85&s=adf727c1ef0ca31dc47fbc19f277a046" alt="Team Analytics View" width="1895" height="912" data-path="images/1182373085.png" />

<AccordionGroup>
  <Accordion title="Individual Performance">
    Review individual team member statistics including message counts, response times, and activity patterns.
  </Accordion>

  <Accordion title="Team Overview">
    Get a bird's-eye view of your entire team's communication performance with aggregated metrics.
  </Accordion>

  <Accordion title="Time-Based Analysis">
    Analyze performance trends over different time periods to identify patterns and opportunities for improvement.
  </Accordion>
</AccordionGroup>

***

## Best Practices

<AccordionGroup>
  <Accordion title="Regular Monitoring">
    Check the dashboard regularly to stay informed about team activity and identify any sync issues early.
  </Accordion>

  <Accordion title="Review Analytics Weekly">
    Use the analytics section to conduct weekly performance reviews and identify coaching opportunities.
  </Accordion>

  <Accordion title="Verify CRM Connections">
    Periodically verify that all team members have their CRM integrations properly connected and syncing.
  </Accordion>
</AccordionGroup>

***

## Need Help?

<Card title="Contact Support" icon="envelope">
  If you have any questions or need further assistance, reach out to us at **[hey@eazybe.com](mailto:hey@eazybe.com)**. We're happy to help!
</Card>