> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disconnect

> Learn how to disconnect your Bitrix account from the Eazybe WhatsApp extension using two simple methods.

Did you integrate the wrong Bitrix account or simply want to disconnect the integration? No worries, we've got you covered!

There are two ways to disconnect your Bitrix integration from Eazybe.

## Method A: Via Eazybe WhatsApp Extension

<Steps>
  <Step title="Open Integrations">
    Click the **Integrations** icon in the Eazybe extension sidebar.

    <img src="https://mintcdn.com/eazybe/DnwmjzATyEN5brUC/images/1185347379.png?fit=max&auto=format&n=DnwmjzATyEN5brUC&q=85&s=fb7851bced01c0ed2e52b56eeacc43e6" alt="Integrations icon" width="1227" height="900" data-path="images/1185347379.png" />
  </Step>

  <Step title="Locate Bitrix Section">
    Find the **Bitrix** section and click the **Disconnect** button.

    <img src="https://mintcdn.com/eazybe/F2FwEw5FCdoznNlg/images/1223696296.png?fit=max&auto=format&n=F2FwEw5FCdoznNlg&q=85&s=83793b518b931d475d5443778b80671e" alt="Bitrix disconnect button" width="1227" height="900" data-path="images/1223696296.png" />
  </Step>

  <Step title="Confirm Disconnection">
    A confirmation dialog will appear. Click **Disconnect** to verify and complete the process.

    <img src="https://mintcdn.com/eazybe/F2FwEw5FCdoznNlg/images/1223696425.png?fit=max&auto=format&n=F2FwEw5FCdoznNlg&q=85&s=a2b08fda97829fc3dd7605d9371971e0" alt="Disconnect confirmation dialog" width="1227" height="900" data-path="images/1223696425.png" />
  </Step>
</Steps>

## Method B: Via Eazybe Workspace

<Steps>
  <Step title="Access Organisation Settings">
    Click the **Organisation** button in the right sidebar to open the Organisation page in Eazybe Workspace.

    <img src="https://mintcdn.com/eazybe/_SHTxoFtEoN7e4t3/images/1202768438.png?fit=max&auto=format&n=_SHTxoFtEoN7e4t3&q=85&s=8dd6e1033e0b901ba6c7518ecbd08805" alt="Organisation page" width="1831" height="738" data-path="images/1202768438.png" />
  </Step>

  <Step title="Navigate to Integrations">
    Click **Integrations** in the left sidebar. Under the **Bitrix CRM integration** section, click the **Configure** button.
  </Step>

  <Step title="Unlink the Integration">
    Click the red **Unlink** button. A confirmation popup will appear—click **Unlink** to confirm.

    <img src="https://mintcdn.com/eazybe/_SHTxoFtEoN7e4t3/images/1202770377.png?fit=max&auto=format&n=_SHTxoFtEoN7e4t3&q=85&s=1b1f69c7431b461d6a8ca7e8b6e012f8" alt="Unlink Bitrix integration" width="1233" height="862" data-path="images/1202770377.png" />
  </Step>
</Steps>

<Note>
  After successfully disconnecting, the Bitrix icon will no longer appear in the right sidebar of the extension.
</Note>

<Tip>
  To reconnect your Bitrix account, follow the original setup instructions in the [Install and Connect](/en/integrations/bitrix/install-and-connect) guide.
</Tip>

***

If you have any questions or need further assistance, feel free to reach out to us at **[hey@eazybe.com](mailto:hey@eazybe.com)**.
