> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add Credits to Your Wallet

> Add Eazybe wallet credits with a secure one-time payment.

Use **Add credits** when you want to make one wallet purchase without changing auto-payment settings. You can select a quick amount or enter a custom amount before continuing to checkout.

<Steps>
  <Step title="Choose the credit amount">
    Open **Settings → Billing → Credits** and find **Add credits**. Select a quick amount or enter a custom amount. Check the **New balance** calculation, then select **Complete purchase**.

    <img src="https://mintcdn.com/eazybe/4wWkvFsdEgURCh_5/images/billing/add-credits.jpeg?fit=max&auto=format&n=4wWkvFsdEgURCh_5&q=85&s=d846b4ca72a39df2c53fd7d77d3dff56" alt="Credits tab with quick amounts, custom amount, New balance, Clear, and Complete purchase" width="1470" height="836" data-path="images/billing/add-credits.jpeg" />

    <Warning>
      The screenshot shows example USD values. Confirm the currency and amount shown in your workspace before continuing. Selecting **Complete purchase** starts a payment flow.
    </Warning>
  </Step>
</Steps>

## Complete Checkout

Review the amount and tax shown by the secure checkout, choose the available payment method, and complete the payment. Return to **Credits** and confirm that **Current balance** has increased.

<Tabs>
  <Tab title="INR wallet">
    Enter an amount from INR 50 to INR 50,000. Add or confirm GST details when requested, review the GST breakdown, and complete payment through Razorpay.

    <Frame caption="Add credits to an INR wallet">
      <img src="https://mintcdn.com/eazybe/Zmdl3MMKf0X4dbOi/images/billing/add-credits-inr.jpeg?fit=max&auto=format&n=Zmdl3MMKf0X4dbOi&q=85&s=14e27d83e83a65c88e3f4610aba93373" alt="Eazybe Credits tab for an INR wallet showing quick amounts, a custom INR amount, new balance, and Complete purchase" width="1468" height="839" data-path="images/billing/add-credits-inr.jpeg" />
    </Frame>
  </Tab>

  <Tab title="USD wallet">
    Enter an amount from USD 1 to USD 10,000, then complete payment through Stripe.

    <Frame caption="Add credits to a USD wallet">
      <img src="https://mintcdn.com/eazybe/Zmdl3MMKf0X4dbOi/images/billing/add-credits-usd.png?fit=max&auto=format&n=Zmdl3MMKf0X4dbOi&q=85&s=eac42ddeae9fe1ceb85735fec220c950" alt="Eazybe Credits tab for a USD wallet showing quick amounts, a custom USD amount, new balance, and Complete purchase" width="2940" height="1670" data-path="images/billing/add-credits-usd.png" />
    </Frame>
  </Tab>

  <Tab title="Other currency">
    Follow the amount range and checkout provider shown on your screen.
  </Tab>
</Tabs>

<Note>
  Manually adding credit does not enable auto payment or change the saved card, threshold, or recharge amount.
</Note>

## If the Balance Does Not Update

1. Check whether checkout shows the payment as successful, pending, or failed.
2. Return to **Credits** and refresh the page once.
3. Open **Wallet history** and find the matching transaction.
4. If a successful payment is still missing, contact Eazybe Support with the workspace name, amount, currency, payment reference, and payment time.

<Warning>
  Do not repeat a payment while the original transaction is pending. A second checkout can create a duplicate charge.
</Warning>