To access and edit the profile section of a Bitrix contact, follow these steps:
Open the WhatsApp Chat
Open the WhatsApp chat of your Bitrix Lead whose profile you want to access.
Click on the Bitrix Icon
Click on the Bitrix icon in the right sidebar of the extension.
Access the Profile Section
The first header that appears under the Lead section will be the Profile section.
View and Edit User Properties
You can view and edit the user properties of the lead. After making changes, click on the Save button at the bottom to update the lead details.
View Lead in Bitrix
You can also view the lead directly in Bitrix by clicking on the View on Bitrix button.
We hope this article has helped you better understand how EazyBe works! If you have any questions or need further assistance, feel free to reach out to us at [email protected]. We're happy to help!