> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Variables & Data

> Using dynamic data in chatbot flows

## Built-in Variables

| Variable            | Description             | Example       |
| ------------------- | ----------------------- | ------------- |
| `{{contact.name}}`  | Contact's name          | John Smith    |
| `{{contact.phone}}` | Phone number            | +919876543210 |
| `{{last_message}}`  | Customer's last message | "I need help" |
| `{{current_time}}`  | Current timestamp       | 2:30 PM       |
| `{{current_date}}`  | Today's date            | Jan 11, 2026  |

## CRM Variables

If CRM is connected:

| Variable             | Description        |
| -------------------- | ------------------ |
| `{{crm.company}}`    | Company name       |
| `{{crm.deal_stage}}` | Current deal stage |
| `{{crm.owner}}`      | Assigned sales rep |

## Custom Variables

Create your own variables to store conversation data:

1. Use a Question node to collect info
2. Set variable name (e.g., `budget`)
3. Reference with `{{budget}}` in messages