> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Chatbots Overview

> Automate conversations with AI-powered chatbots

## Overview

Eazybe Chatbots are AI-powered bots that can automatically respond to common customer queries, qualify leads, and route conversations to the right team members.

<Note>
  Chatbots require WABA (WhatsApp Business API) connection for automated responses.
</Note>

## Key Capabilities

<CardGroup cols={2}>
  <Card title="Auto-Response">
    Instantly respond to common questions
  </Card>

  <Card title="Lead Qualification">
    Ask qualifying questions before handoff
  </Card>

  <Card title="24/7 Availability">
    Respond outside business hours
  </Card>

  <Card title="Smart Routing">
    Direct conversations to right team members
  </Card>
</CardGroup>

## Use Cases

| Use Case                | Description                    |
| ----------------------- | ------------------------------ |
| **FAQ Bot**             | Answer common questions        |
| **Lead Qualifier**      | Collect info before sales call |
| **Appointment Booking** | Schedule meetings              |
| **Support Triage**      | Route to right department      |