> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Flow Builder

> Visual tool for designing chatbot conversations

## Overview

The Flow Builder is a drag-and-drop interface for creating chatbot conversation flows without coding.

## Node Types

| Node          | Purpose                   |
| ------------- | ------------------------- |
| **Trigger**   | Starts the flow           |
| **Message**   | Send text message         |
| **Question**  | Ask and wait for response |
| **Buttons**   | Present clickable options |
| **Condition** | Branch based on logic     |
| **Action**    | Perform system action     |
| **Handoff**   | Transfer to human         |
| **End**       | End conversation          |

## Building a Flow

<Steps>
  <Step title="Add Trigger">
    Every flow starts with a trigger node
  </Step>

  <Step title="Add Messages">
    Drag message nodes to send responses
  </Step>

  <Step title="Add Logic">
    Use conditions to branch conversation
  </Step>

  <Step title="Connect Nodes">
    Draw lines between nodes to create paths
  </Step>

  <Step title="Add Handoff">
    Include human handoff for complex queries
  </Step>
</Steps>