> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating a Chatbot

> Step-by-step guide to building your first chatbot

## Prerequisites

* WABA connected to Eazybe
* Admin or Manager role
* Clear use case defined

## Step-by-Step Guide

<Steps>
  <Step title="Navigate to Chatbots">
    Go to **AI Agents** → **Chatbots**
  </Step>

  <Step title="Click Create New">
    Click **+ Create Chatbot** button
  </Step>

  <Step title="Name Your Chatbot">
    Give it a descriptive name (e.g., "FAQ Bot", "Lead Qualifier")
  </Step>

  <Step title="Set Trigger">
    Choose when the bot activates
  </Step>

  <Step title="Build Conversation Flow">
    Use the visual builder to create the conversation
  </Step>

  <Step title="Add Human Handoff">
    Always include a way to reach a human
  </Step>

  <Step title="Test">
    Use the preview feature to test all paths
  </Step>

  <Step title="Activate">
    Toggle the chatbot to **Active**
  </Step>
</Steps>