> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.
# BEA Radar Overview
> BEA Radar is Eazybe's WhatsApp Sales Intelligence layer — it reads every conversation, writes a sales brief, creates the fields your business tracks, and syncs everything to your CRM.
## What Is BEA Radar?
**BEA Radar** is Eazybe's AI layer that turns every WhatsApp conversation into structured, actionable sales data — automatically.
The moment a message lands, the AI reads the conversation and writes a **sales brief** right beside the chat: what it's about, what the person wants, how urgent it is, and the exact next step. It goes further — it **works out the custom fields your business tracks and creates them on its own**, lets you **filter your entire inbox** by any of them, and **pushes everything to your CRM** with no manual entry.
**In one line:** your reps read chats — Eazybe reads the deal.
Think of it as conversation intelligence built for WhatsApp: self-configuring, and living right inside the inbox your team already uses.
**Works with every WhatsApp number.** BEA Radar analyses conversations on **Personal WhatsApp**, **WhatsApp Business App**, and **WhatsApp Business API (WABA)** numbers — and it covers both **1:1 chats and group chats**. There's nothing to enable per number or per chat type.
## Watch the Walkthrough
## The Problem It Solves
Sales and support teams run hundreds of WhatsApp chats a day. In that volume:
* The deal that's **about to close** looks identical to small talk in the chat list.
* Buying signals — *"send pricing," "we'll decide Friday"* — get **buried and forgotten**.
* Reps waste hours **scrolling long threads** to remember where a conversation stands.
* The **CRM is always out of date**, because nobody has time to log chats by hand.
* Managers have **no structured view** of what's actually happening across conversations.
BEA Radar removes the manual reading, tagging, and logging — so the signal surfaces on its own and the CRM stays current without effort.
## How It Works
```
Every WhatsApp chat
↓
AI reads the conversation
↓
Writes a sales brief + auto-creates the fields your business tracks
↓
You filter the inbox to the chats that matter
↓
Everything syncs to your CRM — automatically
```
1. **Capture** — the AI observes incoming WhatsApp chats in the Team Inbox in real time, across every connected number (Personal, Business App, and WABA) and in both 1:1 and group chats.
2. **Read & analyse** — it interprets the conversation, not just keywords, but the actual meaning.
3. **Fill in properties** — it writes a structured set of fields on the chat.
4. **Self-configure** — it detects the company-specific properties worth tracking and creates them.
5. **Surface** — the AI Filter lets you retrieve exactly the chats you want.
6. **Sync** — every property is pushed to the connected CRM record.
## Automatic CRM Sync
Every property — auto-created, default, or admin-defined — is **pushed straight into the CRM** on the matching contact or deal record.
* Supported CRMs: **HubSpot, Salesforce, Zoho** (and Eazybe's broader integration set).
* No copy-paste, no manual logging — the CRM reflects what's actually happening in the chat.
* Keeps records current in real time as conversations evolve.
Confirm your CRM connection before relying on sync, so properties land on the right contact and deal records from day one.
## Where It Lives
* **In the chat:** the AI properties panel is pinned beside each conversation in the **Team Inbox**.
* **Configuration:** **Team Inbox → Settings** (Add Property, manage fields).
* **Retrieval:** the **AI Filter** sits at the top of the inbox.
* **Destination:** synced into the connected **CRM** record.
It sits inside the tools your team already uses daily — nothing new to open, no migration.
## Who It's For
| Segment | Why it matters |
| :-------------------- | :-------------------------------------------------------------------- |
| **Sales teams** | Instantly see who's about to buy; never let a hot lead go cold |
| **Support teams** | Spot escalations and objections without reading every thread |
| **Managers / RevOps** | A structured, filterable view of every conversation, plus a clean CRM |
| **Agencies** | Deploy across many client inboxes; each one self-configures |
**High-fit verticals** (WhatsApp-first, high chat volume): real estate, EdTech, travel, D2C e-commerce, healthcare, and agencies.
## Key Benefits at a Glance
The AI configures itself from your conversations
Open any chat and the sales brief is already written
Buying signals surface automatically
Filter the whole inbox by any property in one click
Synced for you, with no manual entry
It lives inside your existing Team Inbox
## Getting Started
The AI begins reading new chats and writing sales briefs immediately.
Watch it auto-create the properties relevant to your business over your first conversations.
Add any specific field via **Settings → Add Property**.
Surface the chats that matter in one click.
Make sure your CRM is connected so properties sync to the right records.
BEA Radar is available on Eazybe's AI plans. To see it working on your own chats, book a demo with our team.
## Next Steps
See the sales brief the AI writes on every conversation
Customise, add, and configure the fields the AI fills in
Filter your whole inbox by any AI property