> ## Documentation Index
> Fetch the complete documentation index at: https://help.eazybe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# AI Properties

> Understand the properties BEA Radar creates on its own, customise existing properties and options, add your own fields, and configure everything from Team Inbox settings.

## Auto-Created Company Properties

The standout capability: **the AI creates the properties your business needs, on its own.**

It studies your conversations, works out what your team actually tracks, and **generates those custom fields automatically** — then keeps them filled on every chat.

* A **real estate** team gets fields like *Property Type* and *Budget*.
* A **SaaS** team gets *Plan Interest* and *Seat Count*.
* A **travel** team gets *Destination* and *Travel Dates*.

You don't configure anything. It learns your business from your chats.

## Custom Properties

When you want a specific field, admins can add it in a few clicks from **Team Inbox → Settings**:

1. Click **+ Add Property**
2. Choose the type — **Text/Number** or **Dropdown**
3. Write a short **description** of what to capture (this is how the AI understands it)

From then on, the AI fills that property in on every relevant chat, going forward.

<Warning>
  Renaming, adding, and deleting properties and options is available to the **Admin** role only. Employees can change a property's **value**, but not the property itself.
</Warning>

## Customising an Existing Property

<Steps>
  <Step title="Open the Property Options">
    All properties and options are customisable — you can rename, add, or delete properties and their options. Click the **three dots** next to a property to view the available options.

    <img src="https://mintcdn.com/eazybe/ADKCH_YhLRW-z2RZ/images/bea-radar-5-property-menu.png?fit=max&auto=format&n=ADKCH_YhLRW-z2RZ&q=85&s=3bcc95ac4e17dc15077cb8522093c87c" alt="Click the three dots to view the Rename property and Delete property options" width="1506" height="944" data-path="images/bea-radar-5-property-menu.png" />
  </Step>

  <Step title="Change a Value or Add an Option">
    Open the option drop-down to change the property value or add a new option to the list. Then click **Save changes** to apply.

    <img src="https://mintcdn.com/eazybe/Lyr9FAIPjUtc-6KL/images/bea-radar-6.png?fit=max&auto=format&n=Lyr9FAIPjUtc-6KL&q=85&s=a5741dc1dbf8400bd98abd6f0f74660f" alt="Change property value or add a new option, then save" width="1506" height="944" data-path="images/bea-radar-6.png" />
  </Step>
</Steps>

## Adding a New AI Property

<Steps>
  <Step title="Click 'Add AI Properties'">
    Click on the **"Add AI Properties"** button at the top of the AI Properties panel.

    <img src="https://mintcdn.com/eazybe/ADKCH_YhLRW-z2RZ/images/bea-radar-7-add-property-button.png?fit=max&auto=format&n=ADKCH_YhLRW-z2RZ&q=85&s=85a2991f13d5bf1a7a8450b61a9fa9c5" alt="Add AI Properties button at the top of the AI Properties panel" width="1506" height="944" data-path="images/bea-radar-7-add-property-button.png" />
  </Step>

  <Step title="Define the Property">
    Enter the **Property name**, choose the **Property type** (Text/Number or Dropdown), and then describe the property.

    <img src="https://mintcdn.com/eazybe/Lyr9FAIPjUtc-6KL/images/bea-radar-8.png?fit=max&auto=format&n=Lyr9FAIPjUtc-6KL&q=85&s=1944907021a316149c0356f5275f216d" alt="Add property dialog with name, type and description fields" width="1506" height="944" data-path="images/bea-radar-8.png" />
  </Step>
</Steps>

<Tip>
  The **description is crucial** — the AI understands what to capture based on it. Write a short, specific sentence describing exactly what the property represents.
</Tip>

## Configuring from Team Inbox Settings

You can also manage AI Properties outside of an individual chat, from the Team Inbox settings.

<Steps>
  <Step title="Open the Integration Page">
    You can customise AI Properties directly from the **Integration** page in the Team Inbox settings.

    <img src="https://mintcdn.com/eazybe/Lyr9FAIPjUtc-6KL/images/bea-radar-13.png?fit=max&auto=format&n=Lyr9FAIPjUtc-6KL&q=85&s=cab5321046e5e5b3d8df8865fd17b39a" alt="Integration page in Team Inbox settings" width="1506" height="944" data-path="images/bea-radar-13.png" />
  </Step>

  <Step title="Open AI Property Configuration">
    Click on **"AI Property Configuration"** to configure your AI Properties.

    <img src="https://mintcdn.com/eazybe/Lyr9FAIPjUtc-6KL/images/bea-radar-14.png?fit=max&auto=format&n=Lyr9FAIPjUtc-6KL&q=85&s=d608e32f38a575f2efc92b72edf780e1" alt="AI Property Configuration option" width="1506" height="944" data-path="images/bea-radar-14.png" />
  </Step>
</Steps>

## Next Steps

<CardGroup cols={2}>
  <Card title="AI Filters" icon="filter" href="/en/ai-agents/bea-radar/ai-filters">
    Filter your whole inbox by any of these properties
  </Card>

  <Card title="AI Insights on a Chat" icon="comments" href="/en/ai-agents/bea-radar/ai-insights">
    See the sales brief the AI writes on every conversation
  </Card>
</CardGroup>
